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Re-architect work to unlock business value

Smarter workflows can lead to value-creating outcomes and a better future. Re-architect work with Deloitte + ServiceNow.

Together, we can create a better future

The concept of ‘work’ has radically changed. Digitisation has become the reality. Your ecosystems of customers, employees and partners are connected virtually. To thrive, they may need smart, agile, and effective workflows at the core.

Many of tomorrow’s leading organisations aren’t just automating their existing workflows. They are rethinking the way people work; they are reimagining the experiences they are delivering; and they are fundamentally reinventing the relationship between smart workflows and value-creating outcomes.

As a ServiceNow Global Elite Partner with 11+ years of experience delivering ServiceNow transformation programmes for 5,500+ clients, Deloitte understands this new world of work. And with our deep industry expertise and capabilities spanning Deloitte’s Advise, Implement, and Operate (AIO) offerings, we’ve integrated advisory services into our 6,000+ ServiceNow implementations and innovation-led operations. Together, we can re-architect work and help you unlock business value—creating a better future.

ServiceNow & Deloitte in action

Deloitte, together with the power of ServiceNow’s technology, can give your organisation the critical tools to absorb today’s continuous flow of disruptions. Powered by our ServiceNow Assets & Solutions Group (ASG), we deliver sector-driven solutions and offerings built on our leading IP that harnesses the latest innovative capabilities, infused with Generative AI.

Our practise has a global reach, featuring 10,500+ practitioners underpinned by 11,000+ certifications, 16 ServiceNow Certified Technical Architects (CTAs) and 13 ServiceNow Certified Master Architects (CMAs). With offices in 150+ countries and 12 global and regional delivery centres, we are able to bring the full power of our ServiceNow practise to wherever our clients conduct business. Deloitte and ServiceNow unite technology and human capabilities in a way that few can.

    Work Re-Architected Video Series

    In this series, we catch up with Deloitte, ServiceNow and industry leaders to discuss the latest trends impacting businesses globally and how these organisations are making an impact that matters. This, is Work Re-architected.

    Ready to embrace the future of work?

    Join us at the Deloitte AI Future of Work webinar, where we'll explore how artificial intelligence is revolutionising industries. Get inspired, connect with experts, and be at the forefront of the AI revolution. Don't miss out!

    Our services

    Enterprise Customer Support

    Enable end-to-end enterprise customer support, connecting front office with the back office through service insights and digital workflows.

    Enterprise ESG

    Activate ESG across the platform for maximum impact on organizational compliance, trust and reputation, and resiliency.

    ERP Core Modernization

    Combine data enabled business process capture, visualization and improvement supported by differentiated experience, automation, and autonomous process execution.

    Transform the cross departmental, back-office shared service delivery, through process standardisation, automation, and operating efficiencies.

    Operate to Innovate

    Accelerate value realisation and protect your investment in ServiceNow through an innovative managed services offering.

    Security Operations Transformation

    Build resilience for organisations through the delivery of innovative Cyber and Security solutions and managed services.

    Tech Services Automation, Risk and Resilience

    Support business and technology service delivery through innovation automation, AI and ML and integrated compliance for legislated industries.

    Workforce Experience and Productivity

    Rethink and deliver a differentiated, consumer grade employee experience in the world of hybrid workforce.

    Latest awards

    2023 Worldwide Built with ServiceNow Offering Partner of the Year

    2023 Worldwide Manufacturing Industry Partner of the Year

    2023 Worldwide Employee Workflow Partner of the Year

    2023 EMEA Transformation Partner of the Year

    2023 Americas Service Provider Partner of the Year

    2023 APJ Customer Workflow Partner of the Year

    2022 Global Partner of the Year

    2022 Employee Workflow Partner of the Year

    2022 Americas Partner of the year

    2022 APJ Partner of the Year

    2022 EMEA Transformation Partner of the Year

    2022 EMEA Customer Workflow Partner of the Year