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Transportation, Hospitality & Services

Our specialists provide market insights to help you to grow in a technology-driven and quickly evolving ecosystem. Our insights can help you navigate changing consumer behaviour and key market trends such as the future of work, digital supply chain and sustainability.

Actionable insights around transportation, hospitality and services

Deloitte’s industry knowledge covers transportation, travel, hotel, restaurant, food Services, resort and gaming, delivering new insights and Perspective to help you to achieve your business goals.

Many transportation and hospitality companies strive to achieve operational excellence, drive technological innovation and improve customer Services. Our industry experience and insights can help you to tackle complex challenges and take advantage of new opportunities in the market.

ConsumerSignals

Explore our up to date insights through monthly surveys that monitor evolving shifts in consumer mindset and behaviour.

Access the interactive dashboard here

Decarbonising road freight: Getting into gear

This report outlines the current state of the sector, identifies barriers to overcome to decarbonise, proposing solutions and a roadmap to accelerate progress.
Shifting consumer travel trends in 2022 and beyond | A Deloitte collaboration with WTTC and Trip.com

The Click and Collect Consumer

Retailers need to continue to develop their digital capabilities as shoppers increasingly rely on omni-channel services. Read the report to know more.

Frontline workers in the Transportation, Hospitality & Services sector

Find out more about how companies can acquire, retain and reward talent.
While many innovations have already started entering the F&B space, discover how a wider adoption of it in the mid-long term will help the sector evolve further.

Driverless delivery and last-mile coverage

Autonomous technologies are moving out of nascent stages of development. Read more on how driverless delivery has evolved in recent years.
Learn more about how the last mile delivery landscape is evolving significantly, particularly the adoption of autonomous and zero-emission delivery modes.
Evolving consumer delivery behaviour is positively affecting last mile logistics. Explore how last mile delivery proficiency became the key for a positive customer experience.

ConsumerSignals

There are few sources for data-driven insights to help consumer businesses understand and navigate these fast-changing times. ConsumerSignals makes it easy for you to access consistent, high-quality data on consumer sentiment and behaviour in retail, consumer products, automotive and travel. And the data is continually updated so that you can track current trends.

Decarbonising road freight: Getting into gear

This report outlines the current state of the sector, identifies barriers to overcome to decarbonise, proposing solutions and a roadmap to accelerate progress.

Frontline workers in the Transportation, Hospitality & Services sector

Find out more about how companies can acquire, retain and reward talent.
Shifting consumer travel trends in 2022 and beyond | A Deloitte collaboration with WTTC and Trip.com

The Click and Collect Consumer

Retailers need to continue to develop their digital capabilities as shoppers increasingly rely on omni-channel services. Read the report to know more.

Connect with our Transportation, Hospitality & Services team

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