After decades of science fiction fantasy, artificial intelligence (AI) has made the leap to practical reality and is quickly becoming a competitive necessity. Yet, amidst the current frenzy of AI advancement and adoption, many leaders and decision-makers still have significant questions about what AI can do for their businesses.
This dossier highlights dozens of the most compelling, business-ready use cases for AI across six major industries. Each use case features a summary of the key business issues and opportunities, how AI can help, and the benefits that are likely to be achieved. The dossier also includes several emerging AI use cases for each industry that are expected to have a major impact in the future.
Of course, the best uses for AI vary from one organisation to the next, and there are many compelling use cases for AI beyond the ones highlighted here. However, reading through this collection should give you a much clearer sense of what AI is capable of achieving in a business context—now, and over the next several years—so you can make smart decisions about when, where, and how to deploy AI within your organisation (and how much time, money, and attention you should be investing in it today).
Looking across all AI use cases, there are generally six major ways that AI can create value for a business:
Organisations have the opportunity to unlock the full potential of AI when they embrace it and deploy it at scale throughout their enterprise.
AI is quickly becoming a competitive necessity for nearly all types of businesses – driving unprecedented levels of efficiency and performance and making it possible for businesses of every shape and size to do things that simply weren’t possible before.
The key to success is to start small but think big. According to a recent Deloitte survey – State of AI in the Enterprise, 3rd Edition – 74% of businesses surveyed are still in the AI experimentation stage with a focus on modernising their data for AI and building AI expertise through an assortment of siloed pilot programs and proofs-of-concept, but without a clear vision for how all the pieces fit together. By contrast, only 26 percent of businesses are focused on deploying high impact AI use cases at scale, which is when the real value kicks in.
While AI adoption rates and maturity vary widely across industries, AI is driving new levels of efficiency and performance for businesses of all sizes.