Grants play a central role in our Government’s ability to provide targeted support to the economy, encourage research & innovation, create social impact, and provide emergency relief. To illustrate the scale of the Australian grant landscape, in FY21 the Federal Government paid out approximately $23.5 billion across 400 grant schemes, with many billions more distributed under State and Local Government initiatives.
A number of these grant programs have been subject to reviews by the Australian National Audit Office. These reviews have identified a number of pressing issues facing grant administrators today which we have analysed below:
At Deloitte, we have found that successful grant programs are underpinned by a similar foundation of methodology, systems, process, and operational excellence, we also know that a “one size fits all” approach is rarely appropriate. As a result, we have come up with the following scalable approach to allow organisations to design, build and run effective grants programs:
The Australian Government funded a grant program to support an industry significantly disrupted by COVID-19. The total value of the grant pool was in excess of $250 million.
Deloitte designed, built and implemented a process to assess more than 1,500 ‘high value’ applications using an online applicant portal, assessment methodology and toolkit, applicant information request and quality management framework.
Deloitte Managed Solutions works with public sector clients to design, build and run their most complex citizen operations. We bring technical expertise, technology and operational excellence to high-volume case-based eligibility assessment, remediation, redress, compensation, grants and application processing.