This IDC MarketScape study represents a vendor assessment of Worldwide People, Organisation and Change Management Consulting Services 2026 market using the IDC MarketScape model. This excerpt is a quantitative and qualitative assessment of the characteristics that explain a vendor’s success in the marketplace and help anticipate its ascendancy. For the purposes of this analysis, IDC divided potential key measures for success into two primary categories: capabilities and strategies. This is the first time the IDC MarketScape has assessed this market globally and Deloitte has been recognised as a Leader.
“We are delighted to be recognised as a Leader in the IDC MarketScape: Worldwide People, Organisation and Change Management Services 2026 Vendor Assessment for the second time. We believe this recognition reflects Deloitte's commitment to helping organisations turn transformation ambition into measurable outcomes by putting people at the centre of change. As organisations navigate unprecedented shifts driven by AI, evolving workforce expectations and continuous disruption, our focus remains on combining deep research, innovative capabilities, and practical execution by a global network to help clients build trust, accelerate adoption and create lasting business value," says Karen Pastakia, Deloitte Global Human Capital leader.
The IDC MarketScape noted Deloitte's primary strength in this market as the "depth and operationalisation of its research engine." IDC MarketScape further notes: "Deloitte does not simply publish thought leadership; it embeds research outputs into proprietary platforms, client diagnostics, and go-to-market frameworks. The 2026 Global Human Capital Trends report, the TrustID® Workforce Index, and the Human x Machines activation work all feed directly into client engagements rather than serving primarily as brand marketing."
Deloitte’s alliance ecosystem was also recognised as a "competitive differentiator", with recognised "partner-of-the-year standing" across key technology providers. The report adds: "Deloitte has an extensive network of delivery practitioners, and its outcome-based commercial constructs, including value-based fees and “operate to transform” arrangements, give it flexibility in deal structuring."
We believe this recognition reflects Deloitte's commitment to helping organisations turn transformation ambition into measurable outcomes by putting people at the centre of change.
-Karen Pastakia, Deloitte Global Human Capital leader
IDC Disclaimer:
The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market, and business execution in the short term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral, or minus next to the vendor name.