New York, NY, 8 September 2022—Deloitte today reported aggregate global revenue of US$59.3 billion for the fiscal year ending 31 May 2022 (FY2022), a 19.6% increase in local currency from FY2021. In seven years, Deloitte revenue has grown US$24 billion, or 69%, in USD terms.
“Over the past several years, we have steered a remarkable course to become the leading professional services organisation in the world. The power of our multi-disciplinary and private partnership model along with our global strategy drives our performance, allowing Deloitte to serve clients with distinction, take care of our people, give back to our communities, and uphold the public’s trust,” says Punit Renjen, Deloitte Global CEO. “These principles have also helped us successfully navigate another tumultuous year of further unexpected shocks—from geopolitical conflicts to an ongoing pandemic to extreme environmental events and the highest inflation in a generation. By staying true to our purpose to make an impact that matters, our people have demonstrated their resilience by flexing and adapting to meet the challenges of the past year, all the while focusing on building better futures—for our people, clients, and communities.”
At a time when uncertainty has become the new normal and change is happening at warp speed, Deloitte has proven it has the agility and capabilities to rise to the most unexpected challenges, while helping clients do the same.
In April, we announced a first-of-its-kind “partnership with purpose” with the International Olympic Committee (IOC). Through this partnership, Deloitte will provide a global team with wide-ranging management and business consulting capabilities to support the IOC with its digital transformation strategy, advance the IOC’s Olympic Agenda 2020+5 goal, and drive initiatives related to sustainability, diversity, equity and inclusion, and athlete career transition and well-being.
As Deloitte continues to take measurable, decisive actions on climate change throughout our operations and business, we are also assembling one of the largest global networks of sustainability capability through Deloitte’s Sustainability & Climate practise, to help clients accelerate their journeys to a more sustainable future.
We have sustained our relentless focus on quality. We have transformed our Audit & Assurance practise through use of new technologies, training, and process improvement. As a result, Deloitte continues to be an industry leader in audit quality.
Through the power of our global organisation, delivery centres, and strong collaboration between Consulting, Advisory, and Tax, we have increased our global alliance and ecosystems sales by 23% from the previous year, contributing to ~27% of Deloitte's FY2022 aggregate sales. We have strengthened our relationships with 15 alliances globally by co-creating innovative assets, going big on social venture initiatives (e.g., Sustainability and Climate, Diversity and Inclusion), and executing ecosystem strategies that drive short and long-term benefits to clients.
Among the businesses, Consulting revenue grew fastest at 24.4% in USD, followed by Financial Advisory, which grew 22.1%. Technology, Media & Telecommunications (TMT) was the fastest growing industry, followed by Financial Services. Among the regions, the Americas grew the fastest at 22.1%, followed by Asia Pacific (APAC) at 17.1%.
Our growth is powered by empowering our people to lead with purpose and enable them to develop their careers and thrive in an equitable and inclusive environment. To enable this, our member firms around the world have enhanced total rewards and added benefits. They have implemented new ways of working focused on flexibility to improve our people’s well-being. Our culture, underpinned by Deloitte’s Shared Values, encourages our people to take care of each other and connect to make a positive impact for our clients, our planet, and the communities in which we live.
Through our WorldImpact initiatives, we are focused on making a tangible impact on society’s biggest challenges and creating a more sustainable and equitable world. In FY2022, our societal impact investment was US$284 million, bringing our seven-year investment total to US$1.7 billion.
Aiding Ukraine: Our commitment to our people also means supporting them when the unthinkable happens. When Russia invaded Ukraine, Deloitte responded swiftly to assist our people in Ukraine and move their families to safety. Our member firms and people around the world demonstrated incredible solidarity to support humanitarian response efforts, raising more than US$7 million in financial donations and providing in-kind, volunteer, and pro bono support to organisations across the region. We also joined the Tent Partnership for Refugees, committing to support people forced to flee their homes in Ukraine, including supporting Ukrainian refugee women across Europe. Deloitte is committed to supporting education, skills building, and employment opportunities for refugees and displaced persons around the world.
WorldClimate: Climate change is the defining global challenge of our time. Through our WorldClimate strategy, we are making responsible climate choices within our organisation and beyond. We launched a climate learning programme last year, resulting in more than 300,000 professionals completing the learning, and 95% of professionals committing to reducing their climate impact. Recognising that we must work with others to create the needed change, last year we joined the Glasgow Financial Alliance for Net Zero (GFANZ) and the World Economic Forum’s First Movers Coalition.
WorldClass: We have accelerated progress toward our WorldClass ambition to reach 100 million individuals by 2030. Through our WorldClass Education Challenge, we selected 12 innovators dedicated to addressing education challenges in their communities across Africa and Asia. We are applying our business skills to help scale their solutions to enable more of the world’s students to have access to the highest quality education.
In FY2022, Deloitte reached 13.6 million individuals through more than 1,150 WorldClass programmes and initiatives around the world. Since 2017, we have reached 34 million individuals.
Diversity, equity, and inclusion (DEI): Our global DEI strategy—ALL IN—emphasises a workplace culture founded on respect and characterised by inclusive behaviours and an appreciation for diversity in all forms. ALL IN is focused not only on helping all our people live our values and thrive in a culture that is always respectful and inclusive, but also on designing and implementing specific interventions that can make a positive impact when it comes to our DEI aspirational goals.
Throughout the year, Deloitte has developed a range of internal resources—from inclusive leadership training and conversation guides to practical tips, programmes, learning resources, and guidance on DEI-related topics, including race, LGBT+ inclusion, gender balance, mental health, neurodiversity, and disability.
Learning and development: Deloitte continued to provide virtual learning as part of a hybrid approach to professional development and to complement in-person training programmes.
As our offices around the world reopened, learning teams worked to balance in-person classroom activities and virtual learning delivery. Deloitte University (DU) is our cultural home, providing in-person moments that matter—augmented by online learning programmes. As the pandemic recedes, DU will be an even more important place for our people and leaders to meet safely in a renewed context of inclusion and physical and mental well-being. Time spent together in person at DU is focused on capability building, coaching, mentoring, and making connections.
We are also leveraging our virtual learning platform, which uses artificial intelligence to provide customised, online learning options covering more than 400,000 learning assets from internal and external sources. The platform personalises learning based on the learner’s needs and interests and democratises the process by giving our people both a voice and a choice in their learning while enabling collaboration and individual contribution. By the end of FY2022, more than 360,000 of our people had accessed the platform.
Measuring and reporting our ESG progress: We continue to make progress toward our science-based targets, with renewable energy increasing to 91% compared to our base year of FY2019 when it only made-up 12% of energy. We continue to communicate to our suppliers the importance we place on addressing climate and now have more than 240 suppliers who have set science-based targets, up from 130 suppliers last year. This year we were honoured to be named as a Supplier Engagement Leader by CDP, a leading global nonprofit that promotes corporate environmental reporting. This recognition for effectively engaging our suppliers on climate change is awarded to only the top 8% of organisations who made disclosures to CDP on climate matters. Deloitte is committed to transparency when reporting our emissions. This includes a public CDP disclosure, a global report following the recommendations of the Task Force on Climate Related Financial Disclosures, and our Global Impact Report, which follows the standards of the Global Reporting Initiative and includes disclosure of the Stakeholder Capitalism Metrics.
“This is a decisive decade. The role public policy makers, NGOs, and, particularly, business leaders need to play is changing. As the world evolves, the challenges we face are becoming as complex as they are unpredictable,” adds Renjen. “By working together to develop and scale solutions for addressing climate change, advancing equity, and returning to economic growth, among other issues, we can lead the way in building better futures for more of the world’s people.”
To learn more about Deloitte’s societal impact and FY2022 performance, please read our 2022 Global Impact Report.