As the industry takes steps to recover from the impact of COVID-19, we believe there are four possible scenarios for global telecommunications companies 24 months from now.
Deloitte’s Center for the Long View (CLV) used a proprietary mix of AI-driven research analysis and interviews with telco experts to develop the four likely future scenarios. The two most important axes in determining scenario outcomes were the ability to monetise critical infrastructure and the dominant customer interface. Telecommunications executives should use these as a guide to the possibilities and work to future-proof their companies.
The four scenarios: