The Digital Utility

It’s time to unlock the power of Open Energy.

The customer’s relationship with energy is being reframed. It’s evolving from a low involvement ‘grudge’ purchase to one where customers are empowered by technology, and where they expect sustainable solutions, transparency and low costs.

The world is changing. Numerous disruptive forces are requiring the traditional energy utility business model to evolve and, for many, forever change the way they create value and derive growth. While many of these forces are well documented and include familiar topics such as the transition to renewables, raising customer expectations, and technology changes driven by Industry 4.0, the timing and impact are harder to predict. Utilities need to start evolving their business models and broadening their innovation programs to keep pace with disruption.