Tanya is a manager in the Customer & Marketing (C&M) Practice within Deloitte Consulting. Previously she was a part of the Strategy practice where she specialised in healthcare and life sciences where she grew her capabilities in strategy, market entry and operating model. As part of C&M, she is now focusing on customer experience and strategy to assist clients across industries in delivering in a customer centric way. Areas of functional expertise include operating model and organisational design, market analysis, strategy, customer experience.