Desmond is a Consultant in the Customer and Marketing Offering, he obtained a Bcom Human Resources Management from North West University. Desmond is certified as a Salesforce Application Architect with 9 Salesforce Certifications e.g. Salesforce Certified Service Cloud, Salesforce Certified Platform App Builder, Salesforce Certified Advanced Administrator (SCAA) amongst others. He has vast experience in the Financial Services sector amplified with a Salesforce Financial Services Cloud Accreditation.