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Carmen Curtayne

Senior Manager | Customer and Marketing | Deloitte Africa

Carmen is a Senior Manager in Customer and Marketing, she has worked as a part of larger team of data-led marketing experts and customer experience gurus, she has partnered with clients as they transform their marketing approach to be more customer-centric, automated, and scalable. This includes building an agile marketing center of excellence and a functional operating model. Her unique contribution to the team entails using consumer and cyber psychology to enhance the customer journey making it truly human centred.