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Research
16 May 2025
2 minute read

TMT Predictions 2025

In 2025 and beyond, what can we expect from gen AI, telecommunications, tech, entertainment, and sports?

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As we look ahead to 2025 and beyond, it's clear that TMT is on the verge of a significant leap forward, largely powered by rapid generative AI adoption. But to get there, the industry will need to close gaps, including: balancing gen AI infrastructure investments with monetisation, addressing gender disparities in gen AI usage, managing the energy consumption of gen AI data centers, tackling trust concerns surrounding deepfake content, discovering how best to use gen AI in media and gaming, and harnessing the power of gen AI agents to manage and act in real-time.

Further gaps exist in streaming video and cloud spending. Plus, there are non-gap predictions, around new smart phones and PCs with gen AI chips on them, new stadiums and other sports infrastructure leveling up the fan experience, and telco consolidation, specifically of wireless players. Overcoming these hurdles will be important to help businesses and industries thrive.

Bridging the “gaps”

Deloitte predicts that 2025 will be a “gap year” for GenAI and the TMT sector, marked by eight critical gaps that need to be bridged for today’s potential to be realised.

 

As we look ahead to 2025 and beyond, it's clear that TMT is on the verge of a significant leap forward, largely powered by rapid generative AI adoption. But to get there, the industry will need to close gaps, including: balancing gen AI infrastructure investments with monetisation, addressing gender disparities in gen AI usage, managing the energy consumption of gen AI data centers, tackling trust concerns surrounding deepfake content, discovering how best to use gen AI in media and gaming, and harnessing the power of gen AI agents to manage and act in real-time.

Further gaps exist in streaming video and cloud spending. Plus, there are non-gap predictions, around new smart phones and PCs with gen AI chips on them, new stadiums and other sports infrastructure leveling up the fan experience, and telco consolidation, specifically of wireless players. Overcoming these hurdles will be important to help businesses and industries thrive.

Bridging the “gaps”

Deloitte predicts that 2025 will be a “gap year” for GenAI and the TMT sector, marked by eight critical gaps that need to be bridged for today’s potential to be realised.

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Key contacts

Lutho Sotashe

Deloitte Africa Partner: Consulting Technology, Media & Telecommunications (TMT) Leader
+27 11 209 6302

Shyam Ranchod

Africa TMT Digital Leader
+27 11 304 5356

Kavita Vanmali

Partner
+27118065242

Ben Stanton

Senior Manager

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