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Deloitte Global Salesforce Industry Solutions

Industry experience from working with some of the largest organisations worldwide.


With a track record of collaboration and integration, Deloitte and Salesforce can help organisations in their efforts to achieve their business goals, whether it's through social, mobile and open collaboration in the call centre or enhanced data analysis and interaction with clients. We're at the forefront of social computing and together, we transform customer journeys and drive value by helping clients create the business processes and a computing foundation needed to succeed in today’s customer-centric world.

Explore our industry and cross-industry solutions and accelerators

Automotive Engagement Platform: a pre-configured accelerator that focuses on improving the customer engagement and dealer experience for auto dealerships. It is designed to deliver specific capabilities to rapidly create and enhance customer value for OEMs and dealers. It can enhance our clients efficiency and productivity through the improvement of their business processes.

Connected Consumer: Our Connected Consumer Platform helps consumer good and retail brands interact with their customers at every touchpoint of their journey, creating a consumer-centric approach.

Pocketsales: An award winning suite of apps built on the Salesforce CRM platform that makes sales and service teams more efficient.

Hub: Deloitte Digital’s B2B customer community portal. A platform for trade engagement, ecommerce, communication and service.


Cloud4M for Manufacturing: Deloitte Digital’s Cloud4M, powered by Salesforce is designed to support the end-to-end customer engagement process, from marketing to purchase to service. Cloud4M helps clients better understand their customers so that clients can connect with them in new ways and orchestrate great experiences.

Cloud4M for Chemicals: A preconfigured, multi-cloud solution that supports the end-to-end customer engagement process from lead generation to opportunity, quotation management and orders for the chemical and specialty materials industry.

Fast Energy: FastEnergy is a utilities industry accelerator that combines a broad pre-configuration of standard clouds (Sales, Service, Marketing) with CTI integration (Twilio), Google Maps, CPQ, Get Feedback, pre-build integration towards ISU on MuleSoft and integration with SAP HANA.

Well 360: Well 360 helps oil and gas organisations manage and report trusted data about their single most important asset – the well.

FSConnect: Deloitte’s FSConnect is a powerful suite of assets and accelerators that spans the full spectrum of financial services. Combining Deloitte’s deep industry experience and the power of Salesforce Financial Services Cloud, FSConnect can help you shape new and improved offerings that elevate the human experience and realise the promise of digital transformation.

Citizen Connect 311: Linking data and information securely to create a better citizen experience is no small challenge, yet Deloitte has uncovered a way to do so.

GovConnect: A configurable cloud-native suite of solutions and accelerators designed specifically for government. GovConnect lifts barriers to transformation by jumpstarting your projects to replace or augment your legacy systems with proven solutions and accelerators built upon modern engagement platforms.

ConvergeHEALTH™ Connect: Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalised experiences at scale.

MedConnect: Healthcare providers need reliable information to provide their patients with effective care. MedConnect—Deloitte’s Medical Information Contact Centre is an industry offering designed to make medical information easily accessible in a consistent regulated manner on a global basis. With powerful tools to share content from medical writers and others in the Life Sciences industry, track adverse event, and fulfil Medical Information Requests (MIRs), this platform is designed to help biopharma companies meet compliance standards and decrease Total Cost of Ownership.

R&D Connect for Life Sciences: R&D Connect is a digital, cloud-based suite of clinical apps supporting clinical trial execution and monitoring, mobile innovation and collaboration and project management. This industry offering provides Life Sciences Research and Development organisations the ability to transform their business operations in an ever changing healthcare landscape.


Customer Lifetime Value Accelerator: Helping streaming services move to profitability by reducing subscriber churn, managing acquisition costs and creating upselling opportunities.

Marketing Resource Management: Studio marketing executives need to invest marketing spend across markets for new global film releases in today’s social, digital and fast-paced climate. Deloitte’s Marketing Resource Management (MRM) solution is designed to manage film release planning, budgeting and tracking to increase the return on investment and improved film box office receipts.

EngageMe: Serving your audience a personalised, relevant message every time and learning from their behaviour using the EngageMe marketing accelerator from Deloitte Digital, built on the Salesforce platform.


ChangeScout: A comprehensive change management solution designed to drive even the most complex change programs – from anywhere, on any device, in real time.

DigitalMIX™: Deloitte Digital’s enterprise platform designed to offer more seamless customer experience across sales, service and marketing.

Supplier 360: An end-to-end management solution that transforms supplier relationships by aggregating disparate information sources to generate immediate, actionable insights into supplier performance, connect stakeholders and share data faster.

Tracker: A scalable and collaborative tool for project management, design, build and testing effectiveness and collaboration across the entire project and stakeholder team. Tracker accelerates project timelines and drives a rigorous approach to agile delivery.

Watch our industry solutions in action