Deloitte named a worldwide leader in IDC MarketScape for Worldwide Incident Readiness Services

NEW YORK, NY, USA, 13 December 2021—Deloitte was recently named a worldwide leader in the report entitled, IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment (doc #US46741420, November 2021). The IDC MarketScape recognition is based on Deloitte’s capabilities and strategies in incident readiness services.

In defining the market, the IDC MarketScape shares, “Incident readiness services help organisations prepare to act in the case of a security breach or attack by putting in place organised procedures to manage the effect of a breach in the event of a security incident. Incident readiness services include consulting, training, assessments, exercise and testing engagements and other complementary services.”

“The rapid acceleration of digital transformation has increased the speed and breadth of cyber threats, making it increasingly difficult for organisations to prepare for and respond to cyber incidents, heightening the need for cyber strategies,” says Kevvie Fowler, Deloitte Global Cyber Incident Response Leader. “With organisations rethinking their cyber needs, Deloitte firms aim to provide an innovative portfolio of cyber incident readiness and management services that leverage leading experience, global scale and innovation to help Deloitte clients anticipate, manage and recover from incidents to succeed in the long term.”

On the vendor inclusion criteria, the report notes, “IDC studied 14 organisations that offer incident readiness services across the globe” that focussed on specific services and criteria such as revenue, geographic presence, time frame and current capabilities.

“Deloitte’s approach to improving organisational preparedness focuses on tailoring and combining our Cyber Incident Readiness services to meet client’s business objectives,” adds Fowler. “With human insights, technological innovation and comprehensive cyber solutions, Deloitte will continue to innovate and differentiate our offerings that foster client success by notably investing more than US$800 million in cyber advancements to address evolving issues.”

Additional Findings

• “Deloitte's global network of responders allows [Deloitte]… to deliver end-to-end response services to its clients and then seamlessly integrate its experiences into readiness services using those very same responders to add much needed realism.”
• “Deloitte has flexible, innovative pricing models that go beyond hourly pricing models and often can be tailored to meet clients' needs.”
• “Deloitte's approach to improving client preparedness to respond to and recover from a major cyber event is a tailored programme focussed on the five areas of strategy, governance, technology, training  and exercising and testing.”
• “Midsize to large global enterprises looking for incident readiness capabilities that can be tailored to their specific needs should consider Deloitte.”
• “One client noted that a ransomware-focussed tabletop exercise ‘hit it out of the park’ with realistic videos showing what the media coverage might look like during a ransomware incident.”

The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.

About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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