Consumer
In a quickly evolving market, our Deloitte Global Consumer Industry group uses our proprietary data to help you to get closer to consumers. By connecting Deloitte-owned research, insights and innovations to your key business challenges, we can create leading strategies for the near future—and beyond—across the consumer industry. We can deliver solutions to help your business thrive.
Navigate today’s consumer landscape with confidence
Deloitte Consumer leaders work with global brands to help create leading strategies for the future in the Automotive; Consumer Products; Retail; and Transportation, Hospitality & Services sectors. Our mission is to use our proprietary data and judgement to help you to get closer to your consumers.
Driven by advancements in technology and data analytics, the way we consume has changed significantly. And the future calls for businesses to balance consumer demand with sustainability and social responsibility. Working with a wide range of consumer industries, we can help your organisation make the strategic decisions to keep up with these evolving trends.
This shift in demand and behaviour offers great opportunities. By connecting research and data-driven insights to your business challenges, we can help you unlock potential, respond to industry priorities and guide you toward success.
Our Thinking
Embracing Digital Product Passport as a regulatory requirement
The Digital Product Passport (DPP) is key enabler of trust in luxury and regulations requiring DPPs for products sold in Europe are expected to come into force soon. In this article, we will explore why luxury brands should start exploring DPP adoption and the benefits they can provide.
Global Retail Outlook 2024
Navigating challenges and embracing opportunities - Insights from retail leaders around the world
2024 Global Automotive Consumer Study
What consumer trends and disruptive technologies will have the most impact on the automotive industry in the coming year? Explore key findings from our 2024 Global Automotive Consumer Study, including the evolution of mobility, connectivity, car buying trends and more.
Global Powers of Luxury Goods 2023
Luxury goods companies have not only rebounded to pre-pandemic profitability levels but are also undergoing a significant transformation towards an environmentally responsible, circular economy business model.
Future of Food
The future of food should be sustainable, regenerative and resilient. Achieving this takes leaders across industries to show courage and collaboration.
Mobility-as-a-Service
Mobility-as-a-Service (MaaS) is a concept that links various mobility services under a unified interface, presenting transformative possibilities in terms of mobility behaviour and environmental benefits.
Software defined vehicles
The future of vehicles will be defined by Software Defined Vehicles (SDVs), where user experience, digital customisation and seamless
Future of luxury travel
Luxury travel providers are striving to offer the most extravagant experiences money can buy, using descriptors such as "ultra-premium," "rare," "authentic," and "exotic" to entice travellers with offerings such as private villas, private islands and private jets, as well as special chef-inspired menus and exclusive members-only options.
The future of automotive mobility to 2035
The rapid pace of change in the automotive industry and beyond is fuelling the debate on how to identify future value.