Simplifying Customs Compliance with TrackonTrade
A leading global electronics manufacturer faced challenges with complex customs regulations at its European Distribution Centre (EDC) and aimed to improve logistics efficiency. To meet the increasing demand for real-time compliance and streamlined processes, they turned to TrackonTrade. Our digital solution automated customs declarations and integrated data across multiple systems, effectively addressing their challenges.
Merging expert tax insights with cutting-edge technology to optimise logistical processes
Organisations that import goods into Europe are dealing with escalating complexities and increases in customs regulations that significantly affect both efficiency and compliance. Reliance on manual processes and static information sources heightens operational risks and can ultimately lead to substantial inefficiencies in the handling of customs compliance.
Recognising the need for a more streamlined approach, the EDC implemented TrackonTrade to automate customs declarations and integrate data across their systems. This transformation not only ensured real-time compliance but also streamlined and automised operations from the port to their warehouse, reducing lead times significantly.
The EDC shifted from relying on costly customs agents to independently managing their import declarations in the Netherlands, resulting in substantial efficiency gains. End-to-end process automation allowed for seamless communication with the customs authority's systems and integration with Port systems (Portbase) for real-time tracking of vessels and cargo.
Embracing the future of customs compliance
By implementing TrackonTrade, we are able to transform trade compliance through automated, real-time assessments and control checks that navigate complex customs regulations. This is critical as according to our latest 2025 Deloitte Tax Transformation Trends report, adapting to evolving tax laws remains the foremost challenge for tax teams.
Utilising the same master data in both TrackonTrade and their Enterprise Resource Planning (ERP), TrackonTrade ensures consistency across the ERP system and customs declarations. This integration allows for easy traceability of information back to its original source, thereby enhancing transparency and accountability in operations.
Additionally, the automation features of TrackonTrade reduce the risk of human error, streamline workflows, and decrease the time spent on manual compliance tasks. By enabling real-time compliance and proactive risk management, TrackonTrade empowers the EDC to respond swiftly to regulatory changes while strengthening their competitive advantage in the global market.
ERP independence
Operate TrackonTrade independently of your existing ERP systems and unlock flexibility in integration.
Modular design
Customise and scale the solution to your unique needs with the addition of new functionalities as needed.
Centralised dashboard
Maintain a central dashboard for tariffs and customs content, ensuring up-to-date compliance information.
Automation
Automate your logistics processes, reduce manual intervention and increase efficiency across your operations.
Opens in new window
Achieving success while cutting costs and time
Deloitte’s customs expertise, combined with TrackonTrade, provided the ideal solution for the EDC's challenges. By automating customs processes, the EDC streamlined operations and reduced import declaration filing times. This integration led to significant cost savings, enhancing operational efficiency while ensuring compliance with customs regulations.
Our Global Trade Advisory (GTA) team is essential for navigating international trade complexities. With deep expertise in customs regulations, we work with clients like the EDC to develop tailored strategies that enhance efficiency and reduce risk. Leveraging advanced technologies, we help organisations optimise customs processes to remain agile and competitive.
Deloitte GTA Professional: "TrackonTrade has not only simplified the customs compliance landscape for our client but has also significantly enhanced their operational capabilities. The combination of automation and seamless system integration empowers the organisations we support to concentrate on their core business while we manage the complexities of customs regulations. That way, they can confidently focus on more higher-value tasks."
Making an impact that matters
Through the implementation of TrackonTrade, we successfully handled over 21,000 import declarations, secured €1.4 billion in total customs value, processed more than 10,000 bill of lading documents, and covered over 11,000 containers for sea freight on a yearly basis for the EDC.
Key client results
reduction in brokerage fees.
cut in declaration processing time.
improvement in audit-readiness.
