Global Business Services
Create a competitive advantage with resilient, agile and cost‑effective operations.
GBS is the heart of many organisations and must evolve with changing business needs; driving sustainable value across the enterprise starts with your operating model. Our GBS offering transforms end‑to‑end service delivery and operating models across finance, IT, HR and supply chain, accelerating digital capabilities and leveraging AI to improve customer and employee experiences and rapidly adapt and scale services.
Embed continuous advantage through next-generation operating models
Driving sustainable value across the enterprise starts with the core: Your operating model. The future of global business services, shared services, capability centres and outsourcing lies in accelerating digital capabilities and leveraging AI, to transform customer and employee experiences and rapidly adapt and scale (new) services across the enterprise.
In today’s volatile and uncertain markets, organisations must make fast and efficient decisions. We can help you transition to a more agile, digital, and cost-effective model.
Our GBS practice collaborates with you to align with your strategic vision and business strategy. We advise our clients from initial strategy development, through implementation and transformation of end-to-end processes, to optimisation of your GBS model.
Awards and recognition
Deloitte is recognised as a Leader in the inaugural 2024 Gartner® Magic Quadrant™ for Finance Transformation Strategy Consulting
Deloitte is recognised as a Leader in the 2024 Gartner® Magic Quadrant™ and Critical Capabilities: Cloud ERP Services for the second year in a row
Deloitte has been recognised as a Leader in the ISG Provider Lens™: Finance and Accounting Outsourcing (FAO) Services 2024 - 2 years in a row!
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