Converge™ by Deloitte

Fast-track your lending transformation journey and unlock exceptional customer experiences, streamlined operations and informed decisions with Digital Lending. Our Digital Lending platform allows you to gain insights into your customers, tailor compelling propositions and enhance their end-to-end experience through an engaging, automated and robust customer journey. Reporting and analytics are central to the platform, empowering you to generate actionable portfolio insights and optimise your risk and pricing models.

Meeting the demands of digital-first customers is challenging for banks, who face a choice between limited customisation from providers or building from scratch. Experience by BankingSuite offers the best of both worlds: a product framework based on Deloitte’s research that saves thousands of development hours. It includes modern digital app standards and pre-built journeys ready for customisation, ensuring banks meet customer expectations efficiently.

Deliver the best first impression to your customers with a seamless, user-friendly onboarding experience. Our Digital Onboarding platform for retail and small business banking connects pre-integrated ecosystem leaders, allowing you to orchestrate your chosen combination into industry standard and customisable journeys. Increase customer satisfaction, accelerate account opening time and quickly see and respond to risks.

Quickly deploy and launch a comprehensive payments facility with our streamlined Digital Payments platform. It offers a seamless, secure, and fast experience, designed with the latest payments architecture and modern fraud prevention technology. Our plug-and-play platform uses pre-configured modules to help you assemble new payment processes tailored to your needs, from payment initiation to execution.

Next Gen Core Systems offer scalability and speed, but their implementation is complex. With experience in third-generation core banking engines like 10x, Mambu, Temenos, and Thought Machine, and pre-configured cores, we guide you through the options and planning. Whether launching an Edge play, optimising co-existence, or preparing for full migration, we have the expertise to ensure a successful journey.

Managing digital capabilities and services on the cloud is complex, with security and scalability as top priorities. You must handle peak user demand efficiently without overspending. Your infrastructure should meet industry standards, enabling developers to confidently deploy new releases. Our Fabric platform addresses these challenges with pre-configured modules and tools, providing a modern cloud foundation for your digital capabilities.

Take the best of Deloitte across strategy, research, and design, and power it with our BankingSuite platform to launch new propositions for retail and small business segments. At design stage, we help you get closer to customer needs, assess what business goals are viable, and evaluate what’s possible from a technology perspective.

With the BankingSuite platform providing the foundational building blocks, we can help you build at pace. We bring a curated ecosystem of cutting-edge technology partners, complete with pre-built integrations, our own software to fill in identified gaps, and a modular, composable architecture that allows you to pick, choose, and assemble quickly.

Backed by the creative capabilities of Deloitte Digital and our full-service ad agency, we help you build a comprehensive go-to-market approach across brand, marketing, product, and operations so you’re ready to execute your product launch with impact.

We don’t just stop at your product release. We’re committed to your long-term success and can support you in running your new product as you scale, acting as your team behind the scenes for as long as you need us.