Deloitte named a Leader in Worldwide Artificial Intelligence Services by IDC MarketScape

NEW YORK, NY, USA, 20 August 2025— Deloitte has been named a Leader for the fourth time in the IDC MarketScape: Worldwide Artificial Intelligence Services 2025 Vendor Assessment (doc # US52978525, August 2025).

The report notes, “Organisations continue to rely on trusted services partners with deep expertise, collaborative engagement approaches, and dependable delivery capabilities to drive ROI and business value from AI investments. IDC research shows that strategic support with project prioritisation, effective co-ordination between IT and line-of-business teams, and access to the right developer skills and effective tools are key success factors enabling organisations to achieve the highest levels of success with their AI initiatives.”

“This achievement is a testament to Deloitte’s dedication to drive tangible business value with the latest technological revolution,” says Nitin Mittal, Deloitte Global AI leader. “Globally, organisations are entering a new era of AI adoption at scale, from Agentic AI to sovereign AI to physical AI, and we’re proud to be trusted amongst clients and alliance partners for our innovative approach and world-class solutions.”

On the vendor inclusion criteria, the reporter notes, “IDC evaluated AI services vendors across scoring criteria based on information provided in writing and through extensive briefings by participating vendors. IDC also collected feedback from customers on their perception of the key characteristics and the capabilities of these vendors.”

“Our AI efforts are centred on creating value for our clients. From modernising our delivery platforms — Deloitte Ascend, Intela and Omnia —to launching our Agentic Network and ZoraAI™ by Deloitte, we continue to invest in our AI services and solutions to help organisations achieve successful AI adoption and returns on investment at scale," says Jim Rowan, Head of AI, Deloitte Consulting LLP.

Additional report findings:

• “IDC considers Deloitte's strategies related to offerings, client adoption, portfolio and alliances as key strengths. Customers have regard for the company's ability to enable value-driven use of clients' data estates, provide a platform for managing AI solutions, deliver across the life cycle of AI services, and help them to establish their own COEs for AI initiatives."
• “Deloitte's AI and Data practice combines the firm's business value-led approach with a growing portfolio of AI-enabled tools, frameworks and methods to assist clients in achieving sustainable business outcomes through AI and data-driven transformations.” 
• “Deloitte uses a variety of proprietary AI-enabled tools to deliver its AI services, leveraging the firm's multi-disciplinary model to combine advanced AI technologies with insights from across its business, industries and domains, such as strategy, data, human capital, regulatory, legal, brand and reputation.”
• “Deloitte continues to combine its business expertise and technical capabilities with technologies from its ecosystem relationships to co-innovate solutions based on clients' needs and desired outcomes.”

For more about Deloitte Analyst Relations, please visit our Analyst Recognitions page.

About IDC MarketScape

The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.