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Managed Services

To truly embed Atlassian’s product suite into your organisation, Deloitte offers an enduring Managed Services model where we provide our market leading expertise to accelerate integration of products into your current ecosystem, ensuring that your team is set up for agile ways of working success, as well as cyber and security support.

Examples of support:

- Jira and Confluence configuration

- Test installation and upgrades in pre-production

- Service desk i.e. initiation of incidents, requests, enhancements, resolutions

- Monitoring of environments and applications

- Conduct regular license audits to monitor distribution and use of Atlassian applications

- Discovery and transition activities to support initial set-up

- User support and requests i.e. new workflows, user management, new spaces and projects

- Manage integration and plug-in upgrades