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Digital onboarding and electronic signature survey

Study performed by Deloitte and ABBL

Executive summary

In the current context of the accelerated digital transformation of the financial sector, most organizations are currently focusing on this topic and the market practices of digital onboarding and electronic signatures.

Digital onboarding and electronic signatures represent key solutions for transforming current processes in a fast, efficient, secure and regulatory compliant way.

To evaluate the financial sector’s situation regarding these solutions, Deloitte and ABBL launched a survey on the awareness and adoption of digital onboarding and electronic signatures in Luxembourg.

The objective of the survey was to understand the current adoption status and main obstacles, and seek solutions to accelerate the adoption.

The details of the survey, including the results and recommendations for digital transformation acceleration, are provided in the attached report.

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