Target Operating Model - TOM

The primary purpose of a Target Operating Model is to enable the application of a corporate strategy or vision to a business or operation. It is a high level representation of how a company can be best organised to more efficiently and effectively deliver and execute on the organisation's strategy.

Moreover, it provides a common understanding of the organisation by allowing people to visualise the organisation from a variety of perspectives across the value chain as every significant element of business activity is represented. People, processes and technology are key components underlining any TOM and are critical to ensure its success.

The audience for the operating model will vary depending on the strategic drivers, but it can include executives, strategy teams, marketing teams, project teams, risk managers, IT teams and operational teams.

The Current Operating Model (COM) represents how an organisation is configured today, whereas the Target Operating Model (TOM) shows a future state that the organisation should be moving towards in order to achieve its strategy.

Deploying the right model can help to ensure that our clients remains abreast of any developments to successfully achieve its strategic goals.

We have delivered Target Operating Models across all industry sectors and to address a wide range of business strategies.

Deloitte offers a tailored approach to support your business to achieve your targets. We can help clients on a range of projects from transforming their current operating models to designing a TOM in response to various scenarios, ensuring that the key components of the business are aligned with the strategy.