Governance

Deloitte has a long history in Luxembourg. What started in the 1950s as a small accountancy practice called “l'Agence” is today a multidisciplinary firm, part of a global network of more than 460,000 dedicated professionals providing  a broad range of leading professional services to select clients.

Since the very beginning, Deloitte Luxembourg’s mission has been to support clients in making their most challenging business decisions with confidence and in helping them lead the way to a stronger economy and a healthy society.

To deliver the highest quality services in a dynamic world where our clients must navigate technology, sustainability, resilience, and a changing economic landscape, Deloitte's storefront and go-to-market strategy are optimized with an eye toward the future.

Our modernized storefront delivers integrated solutions to our clients and creates unparalleled career opportunities for our people. We are aligning our capabilities into four primary business lines: Audit & Assurance, Tax & Legal and two consultative businesses, Strategy, Risk & Transactions and Technology & Transformation.

These businesses are supported by our internal operations, including Marketing & Communications, Clients & Industries, Legal, Quality and Compliance, IT, Office Management, Human Resources and Finance.

Mirroring the rich diversity of the country in which it operates, Deloitte Luxembourg serves many different clients, from individuals to private and quoted companies, and from local to middle market and international groups.

True to our commitment to be close to our clients, we understand the different sectors needs to offer the expertise, address their challenges, and assist them in seizing market opportunities. We also actively listen to our clients to offer tailor-made solutions and remain agile in a fast-moving environment.

The executive management of the Firm is the responsibility of the Executive Committee. Except where provided otherwise by the Company organisational documents, the Executive Committee shall be invested with the widest powers to deal with all matters pertaining to the achievement of the objects of the Firm. The Executive Committee, under the leadership of the Managing Partner, who bears ultimate responsibility for its actions, shall in particular be responsible notably for the defence of the collective interests of the Firm, overseeing the working of the Practice, for partner matters, for the maintenance of key business/client relationships, for the business development strategy. It shall also ensure that the Firm complies with applicable laws and regulations, whether originating in Luxembourg or elsewhere and shall make sure that enterprise-wide business risks have been properly identified, adequately assessed, appropriately prioritised, managed and monitored on an on-going basis and regularly reported to them.

Discover more about Deloitte Luxembourg’s leadership here: 
https://www.deloitte.com/lu/en/about/people/people-stories/firm-leadership.html

The Supervisory Board is an independent committee that acts as the firm’s primary policy and oversight body. It serves as a counterweight to the firm’s executive bodies (the Executive Committee and Managing Partner) in long-term business and financial strategy matters. The primary role of the Supervisory Board is to oversee the firm’s executive management by the Executive Committee, while at no time interfering in it. The Supervisory Board is notably tasked with overseeing Partnership admission/removal and Equity Partner role level and remuneration, as well as giving input on matters such as ethics, risk management and internal audit, material investments, etc.

The creation of our Growth Council this year marks a new step in the realisation of our collective ambition. This Council, which is a committee of the Firm’s Executive, is dedicated to the “Higher” dimension of our “Higher, Further, Together” strategy and will play pivotal role in steering the Firm and its people in our pursuit of excellence. The Growth Council brings together Growth Leaders, Industry Leaders, as well as our International Relations & Trade Corridors Leader, our Brand & Content Leader and our CEO.

Combining the outstanding expertise of these talented individuals into one committee allows our Firm to best support our Lead Client Service Partners, account teams, and partners to deliver our multi-disciplinary model and provide clients with the best of our firm. The Growth Council is committed to answering our clients’ agenda by bringing together our market-facing capabilities across geographies, businesses, industries, ecosystems, and alliances. The Growth Council works collaboratively as an integrated and agile team to consistently and seamlessly respond to the market and our clients’ most important issues.

Deloitte’s commitment to responsible business is rooted in our Purpose— more than 175 years of making an impact that matters for our people, society and clients. Our Purpose defines who we are and why we exist. Our Shared Values describe how we live our Purpose, and our Global Principles of Business Conduct explain our ethical commitments.

Deloitte’s Responsible Business Practices statement outlines the responsible business principles we believe in and the commitments we have made. These are embedded in our policies and inform our decision-making.

We are led by a shared global Purpose: to make an impact that matters.

For our clients, talent, and society.

Our Purpose defines who we are and is the foundation of our culture. It endures—transcending the everyday and binding us together. It gives us the reasons why our organisation exists.

We deliver on our Purpose by providing service, contribution, leadership and inspiration. To succeed in our Purpose, we need to be leaders in all that we do:

• Being the first choice for clients
• As the premier career destination, providing the world’s best talent with professional and personal fulfillment
• As a role model of integrity and positive change
• Helping to solve the toughest global challenges
• Being the best, not necessarily the biggest
• Always living our Purpose.
  

We are committed to delivering pristine quality and excellence in everything we do. This is why we put great emphasis on understanding our clients’ experience when they choose Deloitte. The Client Experience Score measures how successfully a company delivers experiences that create and sustain loyalty. It offers us a unique chance to constantly improve our services to always match and exceed our clients’ expectations.

At Deloitte, we believe that an inclusive culture, underpinned by respect at all times, provides the foundation for a diverse and vibrant organisation.

Our strength and ability to deliver excellence to our clients also relies on our capacity to attract, welcome, and retain people from various backgrounds, origins, beliefs, and ways of living. Guided by our Shared Values, which are deeply enshrined in our ALL IN strategy, we are convinced we will only truly thrive by empowering our people to be their true selves.

This is why we nurture our thinking on the topic through regular training, webinars, conferences, and discussions. Recognizing that meaningful change takes time and dedication, we harness the progress made through specific initiatives to continually raise our ambitions internally and externally. To discover more, please visit Diversity & Inclusion at Deloitte Luxembourg.

Deloitte focuses on the real-world benefits of AI for businesses. We believe in showcasing AI's impact through tangible results. From tailored strategies to seamless implementations, we ensure that AI enhances productivity and efficiency across organisations.

Our approach to AI is deeply rooted in cutting-edge technology. Partnering with leading tech companies, we offer a comprehensive view of AI's possibilities and implications. We navigate complexities, from mitigating risks to ensuring ethical and regulatory compliance, to empower businesses to leverage AI's full potential.

Trust is paramount in AI implementation. At Deloitte, we prioritise trust by addressing ethical questions and regulatory challenges head on. Our commitment to trustworthiness ensures that AI implementations are ethical, responsible, and reliable. We guide clients through the entire AI lifecycle, fostering confidence in AI's transformative power.

At the heart of AI integration are people. We believe in incorporating AI in a way that uplifts and empowers professionals. Our value-focused approach ensures that AI serves the needs of individuals and communities, enhancing work experiences and driving personal growth.

Sustainability is not only about protecting our planet but about the determination to embed sustainability in everything we do. We strive to make an impact on our communities, supporting them with our expertise, delivering value to serve public interest, and building for tomorrow.

By advising our clients on building long-lasting value that will benefit the next generations, we aim to leave them a world where they can grow and prosper. To achieve our aim of being a responsible corporate citizen, our Corporate Social Responsibility team has been active for more than 12 years, designing new actions to support our efforts and make an impact on our people, communities, society and the planet.