Government & Public Services

From strategy creation and implementation to sustainable operation, we utilize deep public sector and country-specific expertise to design unique and efficient business solutions for government and public services, regardless of what point of the process you are in.

When you take advantage of our cutting-edge cloud, analytical data, and industry-tailored solutions you can speed up progress on your core business operations, such as:

• Citizen experience enhancement and administrative simplification
• Operations transformation
• Significant business unit transformations
• Digitalization
• Public procurement

• Assistance in communal mergers
• Topic-specific studies
• Evaluation and advisory
• Transition to managed services

It’s hard to lead the way in both strategy and implementation at the same time. We can support you. From process design to technology enablement, we can help you leverage the innovative tech that is fuelling business transformations:

• Artificial intelligence
• Blockchain
• Robotic process/cognitive automation
• Internet of things

Pairing data-driven insights and clear objectives, we will support your end-to-end business transformations by helping you redesign and modernize the following:

• Operating platforms
• IT strategies
• Technology operating models
• Transformation road maps
• Digital architecture
• Cloud capabilities

Today’s technologies, and the regulations around them, are changing the business environment at an unprecedented pace. But these don’t need to disrupt your operations. You can use our ecosystems, alliances, and business acumen to harness their power.

Here are a few of the ecosystems and alliances that we work with and the value they could bring:

• SAP simplifies internal processes and operational needs with customized software.
• Salesforce streamlines collaboration with stakeholders and drives data-informed decisions.
• Odoo unifies and automates business processes with an all-in-one, modular ERP platform.
• Amazon Web Services (AWS) improves efficiency and speed with cloud computing.
• IBM powers digital transformation and innovation projects with the latest technologies.
• SAS strengthens data analysis with enhanced data management and governance.
• ServiceNow improves efficiency by optimizing digital workflows (IT, HR, etc.).
• Oracle helps migrate, build, and run IT systems via cloud applications and data platforms.

Amid ever-shifting administrative, geopolitical, and technological landscapes, government and public services must be prepared to face all types of business risks, including:

• Digital security threats
• Strategic and reputational risks
• Regulatory risks
• Financial risk
• Operational risks
• Cyber risks

With a focus on security, resilience, and compliance, we can guide you toward a successful, sustainable, and trustworthy digital transformation that prioritizes:

• Secure, state-of-the-art digital solutions
• Fit-for-future, agile, scalable, and automated security services
• Data protection, environmental sustainability, and sound administration

Are you ready to reimagine the future of work and start driving productivity, value and impact? We can help you unlock the potential of your people and strengthen the resilience of your institution by guiding you through a digital transformation that supports:

• Flexible hybrid working models
• Modernized human resource management
• Staff upskilling and reskilling
• Enhanced recruitment methodologies
• Turnover management
• A fair, equal, and healthy work environment

From assessing the funding of national institutions, managing annual budgets and their oversight, to evaluating and addressing risks of financial crime, governments and public sector institutions face financial advisory challenges every single day. Let us help you.

We can advise on financial matters so you feel confident in how they are being managed. This includes:

• Budgeting processes
• Financial reporting
• Merger and acquisition transactions
• Litigation dispute resolution

Optimize your financial processes with our support in:

• Reviewing operations
• Updating roles and responsibilities around key performance indicators (KPIs)
• Deploying IT tools
• Implementing strong change management

Advanced analytics and solutions can detect and address potential threats. Leverage our diverse capabilities and expertise to:

• Identify anti-money laundering/counter-terrorist financing (AML/CTF) risk exposures, including sanctions, bribery, fraud, corruption and market abuse.
• Assess any other current risks with risk detection, investigation and remediation plans.
• Mitigate any other future risks with controls design, review, and testing.

Today’s business and regulatory environment poses many business challenges for public sector institutions. For the most effective audit, you will need professionals with demonstrated skills and experience.

With our audit services, we can help you with:

• Audit readiness and planning
• Risk assessment
• Identification of internal controls
• Assessment of control assurance

We can also support you in your efforts to comply with regulatory and government requirements. This includes:

• Financial audit and compliance reviews
• Operational assessments across the organization
• Assistance with internal controls
• Business continuity planning
• IT security framework and standards implementation
• Cybersecurity capabilities
• Strategy and policy design

Shifting tax agendas, complex geopolitical developments, and digitalization are all contributing to tax reforms that are changing the global tax landscape. This increased uncertainty demands expert guidance. By leveraging the latest technologies and regulatory insights we can help you with the following:

• Automating key tax processes and payroll functions
• Navigating and implementing tax and statutory requirements that vary by location
• Simplifying tax management and oversight
• Creating efficient and compliant operating systems
• Ensuring staff are properly trained to fulfil their responsibilities
• Implementing a strong internal control framework
• Building robust record-keeping and IT systems