Transforming culture assessment with real-time data and AI-driven insights
What is CultureCompass AI?
CultureCompass AI is an advanced analytics-driven solution designed to comprehensively assess organisational culture and employee perceptions. By leveraging deep data insights, it empowers businesses to gain a clear understanding of their cultural dynamics, uncovering key patterns and trends that influence overall employee experience and engagement.
Conduct discussions to finalise peer baskets (~5-6 org) for comparative analysis
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Extract market data for conducting outside analysis of culture
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Analyse market data to conduct an NLP-based outside in analysis to generate culture scores across pillars at the organisation level
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Generate the report with overall culture scores and peer group benchmarking and visualise the results on a Power BI dashboard
Internal Sensing
Identify the internal sensing data sources, such as exit interviews, engagement surveys, etc.
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Run the culture model on the internal survey datasets to identify themes and associated sentiments
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Tie the external sensing outcomes to internal data assessment and determine organisation segments that may need attention with respect to culture pillars
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Visualise the results on a Power BI dashboard to showcase results in a comprehensive manner
Customised Surveys
Design a culture survey based on key themes from internal and external sensing
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Launch the customised online survey for the employee population
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Analyse the combined data for recurring themes in organisational culture through different demographic cuts, such as location, level, etc., for deep-dive results
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Build a comprehensive culture dashboard with the HR team with data slicing enabled for identified demographic cuts
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How we help clients
Client stories
South African Mining Company
Problem
The client needed to identify optimal cultural practices across global and local organisations in various industries and assess their impact on both financial and non-financial metrics.
Approach
Deloitte analyzed cultural scenarios across industries and geographies, examined top players' approaches, and identified key themes. Deloitte also conducted a correlation analysis of cultural scores across organisations, linking them with financial and non-financial metrics to pinpoint specific cultural enablers that could significantly impact various outcomes. Based on these insights, Deloitte provided tailored recommendations.
Outcome
Deloitte identified cultural enablers that influence both financial and non-financial outcomes, helping the client implement improvements for short- and long-term success.
Global Bank
Problem
The client aimed to enhance their Customer Experience and believed that culture was key to driving these transformations. They felt ahead of their peers in fostering a consumer-centric culture.
Approach
Deloitte provided insights into customer-centric culture within the client organisation and compared it to top competitors. Deloitte also analyzed the client's cultural landscape, highlighting key themes, strengths, and areas of focus, and conducted a competitor benchmarking analysis against selected peers.
Outcome
Deloitte delivered a ranking of the client versus peers on overall organisational culture and identified customer-centric practices from top competitors that the client could adopt.
Diamond Mining Company
Problem
The client faced cultural challenges that hindered organisational effectiveness and employee engagement. They needed Deloitte to identify cultural factors requiring attention through internal and external assessments.
Approach
Deloitte analyzed the client's internal survey data across 23 cultural characteristics, identifying areas of concern by comparing score trends over four years. Additionally, an external study compared the client’s cultural characteristics with competitors, highlighting pillars where the client lagged and needed improvement.
Outcome
Deloitte identified 8 cultural characteristics with a declining trend internally and 2 with lower net sentiment scores compared to competitors. The external review provided actionable insights for improving these cultural pillars.
Global E-commerce Giant
Problem
The client wanted to understand their organisational culture and employees' perceptions, as well as compare their culture with peers and subsidiaries across 10 major geographies. They aimed to identify global pain points and best practices to become the best employer worldwide, seeking a deep dive to plan key cultural interventions.
Approach
Deloitte provided insights into customer-centric culture for the client, their top competitors, and various regions. Deloitte assessed the client's culture across major culture pillars. Deloitte segmented what worked well, areas needing attention, and leading practices for each pillar across regions like APAC, India, LatAm, and MEA.
Outcome
Deloitte delivered a ranking of the client versus peers on overall organisational culture and suggested best customer-centric practices from competitors to shape the client’s cultural interventions.
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