Sumeet has 20 years of experience in outsourcing and services globalization industry. Consulted multiple global organizations in building complex multi-function (Finance, HR, IT, procurement) SSCs that provides value to the enterprise through process ownership, standardization and growth. Sumeet has a advised on multiple large outsourcing deals (IT and business process) covering requirements identification, RFP build out, contracting and negotiations and transition oversight to the selected IT/BPO vendor.
Summary of Relevant Experience:
- Lead the design and implementation of a large Shared Service Center (SSC) covering processes like F&A, Record to Report, Payroll and Supply chain. The SSC centralized operations across 14 countries across Asia and America.
- Assisted assessment and design for GBS strategy for BPO services for a large UK based insurance organization.
- Assisted a multinational brewery with India strategy for transition of various processes to Bangalore. Supported implementation of BOT contract with identified service provider.
- Program Managed multiple globalization initiatives for a leading German software solutions firm. The program involved design and transition of pre-sales processes globally involving multi-lingual support.
- Engaged as an industry expert in a buyer-vendor conflict scenario to audit employee skills within an outsourced environment of a large Telecom client. An industry framework, SFIA, was used.
- Assisted a global Automotive player with design and execution of a global outsourcing deal (GBP 400M) covering IT infrastructure, service desks and application administration.
- Program managed a large transition and organizational change management exercise for an organization which was sourcing out IT infrastructure to a vendor. Designed target operating model for retained organization, governance organization and vendor management office.
- Prepared the target operating model for IT organization of a large automotive player. TOM components included Organization design, delivery and funding model, people and capability.
- Assisted in formation of vendor management office (VMO) for one of the largest retail organizations.
- Advised a large insurance organization in assessing contractual risks and opportunities associated with possible change of control at their offshore supplier’s side.