The move to SAP S/4HANA brings a lot of positive changes - better user experience, improved system performance, reduction in total cost of ownership and a more secure and an easier to maintain platform that will enable your business to digitally transform. With these benefits in mind, many organisations are planning or are in the process of migrating to S/4HANA. In order to realise its full potential, and to mimimise operational and financial impact on your business, the move to S/4HANA should be positioned as a business transformation rather than a technical implementation.
In this article we explore the key business change activities that should be considered when embarking on an S/4HANA implementation. These activities can help ensure organisations truly realise S/4HANA benefits and minimise any impact to business operations.
The most common change management supports offered for an S/4HANA transition are communications and training. However Organisational Change Management (OCM) is much more than that. In order to manage the transformational change across your business, it is important to consider a structured OCM plan as part of your implementation. A plan that focuses on the change to roles and responsibilities, processes and the benefits. We have identified six key activities to consider when developing an S/4HANA organisational change management plan.