The insurance industry is facing disruption from an industry and technology perspective, ranging from the emergence of insurtech, increased regulation, changing demographics and talent models, mobile domination and new distribution models. Yet, this disruption also presents unprecedented opportunities, with advancements in Blockchain, AI, and automation technologies2, offering insurers an opportunity to enhance efficiency, develop new ways of working and create more value-add roles for their people.
The below challenges have been identified for insurers and talent:
There is a need for a new generation of talent to deliver value within the industry. The following steps are outlined in the report.
To find out more, download the report