Deloitte Digital uses creativity, technology, Data-driven insights and the power of partnership to help you to transform impersonal transactions into trusted relationships.
Empowering Trusted Data & AI
We have a proven history of delivering some of the most inventive and complex projects around the world with unmatched quality of delivery. For over 175 years, Deloitte Digital has worked with leaders around the world — from the Global 500® to private businesses — to help them build better futures.
With a workforce made up of the industry’s greatest minds, Deloitte Digital continues to shape the future by delivering real, measurable results. With Salesforce practitioners in 40+ countries, Deloitte Digital brings deep industry insight, proven customer solutions experience, AI innovation and Salesforce know-how to our clients.
Harness the power of GenAI for CRM, together with Salesforce
Explore the renewed opportunities from GenAI to create bespoke customer experiences and unlock new dimensions of company productivity and scale. The Guide to GenAI for CRM explores the GenAI applications across the customer journey, diving into which use cases have the highest business value for each functional domain. Learn how to get started with Trustworthy AI™ for CRM and identify the key ways AI can create value for a business with Salesforce.
Trustworthy AI™ for CRM
GenAI for CRM video series
Salesforce Operate Services
Run stronger and evolve faster with Deloitte Digital enabled, next generation Salesforce managed services —built for worldwide scale, delivered with local impact.
Our globally recognized Salesforce practice is ready to help you leverage Agentforce to revolutionize how you engage with your customers and support your employees. We position Agentforce to deliver value across your organization from day one, combining human insight with the precision of artificial intelligence (AI) to help you unlock your workforce's full potential.
Deloitte Digital: AI You Can Trust. Insights You Can Act On
Building a world-class digital destination
To achieve a customer-centric digital experience, MECCA needed a customer-obsessed partner. Deloitte Digital came on board to deliver, integrate and test what would be an APAC first: a customised stack that brought together platforms and capabilities never seen before in this market.
Harness the power of GenAI for CRM, together with Salesforce
Explore the renewed opportunities from GenAI to create bespoke customer experiences and unlock new dimensions of company productivity and scale. The Guide to GenAI for CRM explores the GenAI applications across the customer journey, diving into which use cases have the highest business value for each functional domain. Learn how to get started with Trustworthy AI™ for CRM and identify the key ways AI can create value for a business with Salesforce.
As the pace of change accelerates, it’s increasingly important to see what’s ahead. Deloitte’s industry-specific solutions and accelerators, powered by Salesforce, help our clients get to the future faster.
Helping a large global company transform its customer relationships is by no means child’s play—but you can certainly compare it to the science of assembling LEGO bricks.
Deloitte Belgium partner Frederik Debrabander uses the building-blocks analogy as he explains the problem that was facing Belgium-based manufacturer Etex, as it sought to seam together a highly decentralised network of 14,000 employees across three divisions in 42 countries and 100 locations around the world.
Tamás is partner at the Advisory service line of Deloitte Hungary offering strategy and operations services to financial institutions in the areas of digital strategy, digital transformation data analytics, and product and process development. Prior to joining Deloitte Tamás led the digital transformation programme of the OTP Group from 2016. Before that he had served as managing director of the Strategic, Planning and Controlling Directorate of OTP Bank. He has coordinated numerous new-wave programmes, such as designing E2E digital customer journeys, introduction of new tools in branch offices, creation of a data strategy, and improvement of internal operational efficiency. Tamás is well-experienced in preparing business plans, controlling reports and market analyses. He has participated in several acquisitions, business integration and product development projects. Before OTP he had worked for McKinsey & Co as a consultant and Concorde Securities as a stock analyst.
Ágnes is the Leader of the Salesforce practice at Deloitte Digital in Hungary. She has over nine years of experience in implementation of different technologies for websoftwares, CRM, mobile, sales support and customer service, mostly for manufacturing, energy, retail, commerce industries. At Deloitte Digital she builds the Salesforce practice, which assists clients in implementing Salesforce.com technology to support digital transformation of enterprises.