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Transportation, Hospitality & Services

Our specialists provide market insights to help you grow in a technology-driven and rapidly evolving ecosystem. Our insights can help you navigate changing consumer behaviour and key market trends such as the future of work, digital supply chain and sustainability.

Actionable insights around transportation, hospitality and services

Deloitte’s industry knowledge covers transportation, travel, hotel, restaurant, food service, resort, and gaming, delivering new insights and perspectives to help you achieve your business goals.

Many transportation and hospitality companies strive to achieve operational excellence, drive technological innovation and improve customer service. Our industry experience and insights can help you tackle complex challenges and take advantage of new opportunities in the market.

Global State of the Consumer Tracker

Explore the latest insights from monthly global consumer surveys that monitor evolving shifts in consumer mindset and behaviour. 

A world in motion

Shifting consumer travel trends in 2022 and beyond | A Deloitte collaboration with WTTC and Trip.com
Analysis
5 minute read

Frontline workers in the Transportation, Hospitality & Services sector

Find out more about how companies can acquire, retain and reward talent.
Perspectives

Last mile delivery landscape in the food & beverage sector

While many innovations have already started entering the F&B space, discover how a wider adoption of it in the mid-long term will help the sector evolve further.
Perspectives

Driverless delivery and last-mile coverage

Autonomous technologies are moving out of nascent stages of development. Read more on how driverless delivery has evolved in recent years.
Perspectives

The Click and Collect Consumer

Retailers need to continue to develop their digital capabilities as shoppers increasingly rely on omni-channel services. Read the report to know more.
Perspectives

Last mile delivery landscape in the transportation sector

Learn more about how the last mile delivery landscape is evolving significantly, particularly the adoption of autonomous and zero-emission delivery modes.
Perspectives

Last mile delivery landscape in the grocery sector

Evolving consumer delivery behaviour is positively impacting last mile logistics. Explore how last mile delivery proficiency became the key for a positive customer experience.
Perspectives

Decarbonising road freight: Getting into gear

This report outlines the current state of the sector, identifies barriers to overcome to decarbonise, proposing solutions and a roadmap to accelerate progress.
Perspectives

Connect with our Transportation, Hospitality & Services team

Abena Biney

Consumer Industry Leader

Deloitte Insights

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