The time for the quantified organisation is now
Both workers and leaders see the opportunity
In recent years, the adoption of diverse tools and technologies to capture work data has surged, especially following the onset of the COVID-19 pandemic. While debates around "productivity paranoia" and "productivity theatre" have intensified, a deeper consensus is emerging. Both executives and workers are recognising the value in these efforts, pointing to a transformative shift: the dawn of the quantified organisation. This approach focuses on utilising work and workers' data for strategic purposes beyond measuring productivity, to effectively redefine organisational performance.
When we conducted a global survey of 1,000 executives and 1,000 workers to explore their sentiments around the use of newly available work data collection technologies, we anticipated a wider gap than we found between executives and workers. The two groups had surprisingly similar views about how work data can improve business outcomes in ways that benefit the organisation as well as the workforce.
