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Understanding COVID-19’s impact on non-food retailers

Guidance for retail executives

With stores shuttered and millions of associates sidelined, a tough reality has set in for the vast majority who depend on foot fall to drive revenue. Disruptions in Inventory, supply chain, and merchandising will require an infusion of product, capital and customers to rebound. However, retail is a notoriously resilient industry, and leaders can act now to bolster brand loyalty, minimise downside exposure and kick start innovation to recover and thrive when business reopens.

This article looks at:

  • Practical next steps
  • Key questions executives and boards should be asking
  • Potential long-term impact on non-food retail

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