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Deloitte named a leader in cybersecurity incident response services by independent research firm

News Release

NEW YORK, NY, USA, 4 April 2022 — Deloitte has been named a leader in Cyber Incident Response Services in Forrester’s recent report entitled The Forrester Wave™: Cybersecurity Incident Response Services, Q1 2022. Deloitte is a leader based on current offering and market presence and is positioned the furthest in strategy among providers.

“Deloitte emphasises trust restoration throughout the incident response lifecycle,” writes Jess Burn, senior analyst serving security and risk professionals at Forrester and one of the authors of the report. “With its reputation as a premier cybersecurity consulting firm, Deloitte approaches incident response and crisis management holistically with brand and reputation preservation in mind.”

“With cyberattacks continuing to rise, it is essential to understand that cyber is everywhere and to build cyber into business strategy accordingly,” says Emily Mossburg, Deloitte Global Cyber Leader. “At Deloitte, we’re focussed on helping clients to prepare for, respond to and recover from complex cyber incidents.”

The report includes a 24-criterion evaluation of cybersecurity incident response services providers across three high-level categories including current offering, strategy and market presence. Forrester “identified the 13 most significant [providers]… and researched, analysed and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.”

“As the threat landscape continues to evolve, Deloitte takes a holistic approach to incident readiness and response to help clients” adds Kevvie Fowler, Deloitte Global Incident Response Leader. “To be successful, transformative change is required across several key areas in order to compete and operate effectively in a commercial and market-driven environment.”

The report also notes, “Initiating incident response actions is often just the beginning of a protracted effort to rebuild brand and reputation. The work of rebuilding trust with customers, employees, partners, insurers and regulators begins in earnest after an organisation recovers operations post-breach.”

“Deloitte is honoured that Forrester continues to recognise us as a leader in this space including scoring us the highest in the strategy category,” adds Fowler. “Our focus on innovative data driven response, deep business knowledge and end to end capabilities allows us to better lead Deloitte clients through preparation, response and post-incident transformation. Our differentiated approach delivers greater value and minimises impact for our clients.”

Additional findings in the Forrester report about Deloitte

  • “Deloitte made timely and relevant acquisitions in detection and response, threat intelligence, OT/ICS and legal to better serve customers, many of whom are introduced to incident response services through larger digital or security transformation engagements or the [organisation’s] other consulting and financial advisory divisions.”
  • “Should an incident arise, [Deloitte] offers key trust restoration services like notification support and hands-on environment recovery and transformation.”
  • “All of this is in addition to its data-driven, tool-agnostic incident response capabilities. Security leaders looking to ensure board and executive buy-in for transformational efforts tied to incident readiness, response and overall programme maturity should consider Deloitte.”