Global benchmarking study of 318 banks in 39 countries on 5 continents.
Digital Banking Maturity 2020 is the 4th edition of largest global benchmarking of digital retail banking channels, answering what leaders are doing to win in the digitalisation race. It is providing a comprehensive outside-in ‘mystery shopper’ assessment of retail banks’ digital channels and furthering discussion about future developments.
How banks are responding to digital (r)evolution?
If you would be interested in a in-depth findings regarding your financial institution – please contact our experts (contact data available below).