2026 financial services industry outlooks

Jim Eckenrode is managing director at the Deloitte Center for Financial Services, responsible for developing and executing Deloitte’s research agenda, while providing insights to leading financial institutions on business and technology strategy.

Michelle Canaan is a senior manager and the insurance research leader at the Deloitte Center for Financial Services. She frequently contributes to Deloitte Insights, including studies on market strategy, technology and innovation, financial inclusion, and talent.

Patty is a senior manager and chief of staff at the Deloitte Center for Financial Services, Deloitte Services LP, where she leads the strategy and operations functions of the center. She has more than 20 years of experience in operations and research. She is based in New York.

Doug is a senior research leader for investment management at the Deloitte Center for Financial Services in Deloitte Services LP. He is responsible for driving the Center’s research platforms and delivering world-class research for our clients. Doug has more than 20 years of experience in research, strategy, and marketing in the investment management and wealth management industries.

Val Srinivas is the banking and capital markets research leader at the Deloitte Center for Financial Services. He leads the development of Deloitte’s thought leadership initiatives in the industry, coordinating various research efforts and helping to differentiate Deloitte in the marketplace. Srinivas has more than 21 years of experience in research and marketing strategy.

Tim Coy is the research manager for the commercial real estate industry within Deloitte’s Center for Financial Services and is based out of New York City. Prior to Deloitte, he served as a lead researcher for commercial real estate brokerages CBRE and Cushman & Wakefield.