Deloitte China | Alibaba Cloud

Deloitte and Alibaba Cloud co-develop an “Enterprise Brain” - an intelligent, enterprise-wide platform that integrates data, enables real-time monitoring and smart analytics, and serves as a unified digital governance hub for sensing, analysis, and decision-making, elevating modern governance capabilities.

Deloitte combines deep tobacco industry expertise with Alibaba Cloud’s advanced technology to help tobacco manufacturers enter the digital economy. Focused on integrated production-supply-sales operations and finance-business alignment, we build a unified business mid-platform and control platform - enabling end-to-end operational oversight and fully autonomous digital systems.

Deloitte in collaboration with Alibaba Cloud, leveraged Alibaba’s BaiLian AI platform to build an emotion intelligence analysis system for a leading leisure food retail brand. The system connects enterprise operations with market feedbacks, routing customer insights directly to R&D, production, marketing, customer service, quality control, and supply chain teams. This enables faster product innovation, stronger brand building, and seamless internal coordination with closed-loop management.

Deloitte in collaboration with Alibaba Cloud, leverages deep insights into GenAI and extensive experience in the Chinese energy market to support a global energy enterprise in deploying AI-powered intelligent assistants. By building a GenAI-driven intelligent knowledge system, we are transforming the working models of engineers and sales consultants - enhancing service efficiency and intelligence - to accelerate the digital and intelligent transformation of energy operations.

Deloitte China, in collaboration with Alibaba Cloud, has deeply integrated leading multidisciplinary professional services with cutting-edge technology solutions to support the digital and intelligent transformation of China's leading property insurance company. Focusing on the core areas of corporate clients and claims management, the partnership has established a next-generation application architecture for the digital era, empowering the client to significantly enhance its overall digital transformation capabilities.

Deloitte China has partnered with Alibaba Cloud to successfully develop a comprehensive capability open platform for large state-owned airline. This platform integrates hub, platform, and shared functionalities, offering standardized development interfaces externally while internally connecting capability within the enterprise. It aims to create a core competitive advantage for client based on products and services, supported by technological capabilities, embedded with data security, and driven by a complete ecosystem.

Leveraged Deloitte China's leading diversified professional service capabilities with Alibaba Cloud's advanced technology solutions, we assist large state-owned airline in building digital business platforms, gradually building price, payment, and settlement centers in stages, and achieving intelligent and integrated price platform management that benchmarks world-class airline.

Digitization and localized operations are the necessary path for multinational enterprises to achieve sustainable growth in the Chinese market. Based on comprehensive and detailed customer research and evaluation, Deloitte has partnered with Alibaba Cloud to implement CRM migration to the cloud for clients and optimize enterprise IT governance strategies. Taking the cloud as an opportunity, we aim to assist client in promoting comprehensive digital transformation.

Salesforce officially landed on Alibaba Cloud at the end of 2023, collaborating to provide clients with localized CRM services. Deloitte China, as an alliance partner of Salesforce and Alibaba Cloud, has designed a unique automated migration tool for Salesforce on Alibaba Cloud, and also provided comprehensive consulting services for multinational enterprises in compliance and localized operations in China, empowering sustainable business growth with China's digital power.