Skip to main content

Human Capital as a Service

Innovating at the intersection of people and technology

The world doesn’t stop evolving and neither should your business. How are you navigating today’s realities while preparing for tomorrow’s? Deloitte Human Capital as a Services extends the power of your organisation through access to capabilities and insights to inform your path ahead.

How can you thrive in an unpredictable world?

Gain insights and extend capabilities.


How we define “normal” in terms of work, the workforce and the workplace keeps changing—sometimes abruptly and often disruptively. Leaders need to be able to anticipate and respond to changing and challenging conditions and adapt to the next normal while still pursuing their business strategies and goals. Having the right insight at the right time to make critical decisions about people and the business can be the difference between success and failure.

Have you got the capabilities to thrive?

  • Tap into data, insights and guidance to navigate work, workforce and workplace challenges in response to disruption or to undergo a transformation.
  • Augment your ability to use data to enhance human capital development and make more informed human capital decisions.
  • Gather the voice of the workforce and make decisions to drive engagement and well-being.
  • Overcome workforce management Issue that hamper hiring and retention of skilled HR technology resources.
  • Deploy cloud-based HR solutions that align with industry growth and leading practices.
  • Reshape and optimise current HR cloud solutions or expand to new functional or technical areas to support organisational change.
  • Realise ongoing value from your investment in cloud solutions and adapt to unexpected market conditions.

Explore Human Capital services

Navigate today’s realities while preparing for tomorrow’s challenges.

Are you ready to meet the changing needs of your business and people?

As organisations evolve, they need flexibility to address the current needs of their employees while innovating for tomorrow—all while increasing value and optimising costs. Have you got the ability to meet the strategic imperatives that provide best-in-class services while continually optimising and innovating? Deloitte’s Business Process Enablement Offerings responds to your need for integrated, comprehensive HR Operate capabilities focused on the delivery, modernisation and optimisation of end-to-end HR solutions across your organisation.

Let us help:

  • Produce fit-for-purpose solutions by tapping into the HR vendor ecosystem to meet your HR process operations and outsourcing needs.
  • Create customised resourcing solutions to meet your needs for growing Capabilities and creating capacity and scale.
  • Evolve and optimise your operations by integrating enabling technologies that foster employee engagement and by automating for efficiencies across your HR platform.
  • Provide advice and market intelligence regarding your HR outsourcing strategy.

Why Deloitte?

Experienced industry leaders: Best-in-class Human Capital Consulting practice brings a wealth of global, cross-industry experience to help you to evolve your HR capabilities and technology to support business strategy.

Strategic collaborators: Committed to your success, introducing insights to help you to achieve operational efficiency and sustain organisation performance.

Trusted advisors: Team of experienced professionals provides breadth and depth to help advance your HR technology and support transformation.

Extensive marketplace relationships: Vetted, trusted vendor relationships bring capabilities to support current needs and scale for future needs, along with specialised resources to create the necessary capacity

Get in touch:

Marty Marchetti

Leader | Human Capital Application Management Services

Robert Straub

Managing Director | Human Capital


Are you ready to extract more value from your HCM investment?

It's possible to realise substantial value from moving to the cloud - but it's not all about the technology. Staying on top of people matters, governance and system optimisation is essential for HCM cloud technology investments to live up to expectations.

We use our decades of experience and closely allied relationships with the world's leading HCM cloud providers to enable organisations to fully leverage the power of their technology and ultimately realise ongoing value from their human capital management investment.

Get in touch: 

Marty Marchetti

Leader | Human Capital Application Management Services


Are you ready to put people analytics to work?

External factors and ongoing disruption are compelling organisations to be more strategic in how they approach work, workforace and workplace Issue, such as return to work; diversity, equity & inclusion; generational differences; and more.

People analytics provides insight into workforce data to help address these Issue, but many organisations struggle to implement it. Our People Analytics services can help you leap over these hurdles and put people analytics to work. 

Let us help:

  • Assess where you are, identify opportunity gaps and develop a strategy and roadmap to become more data driven and move the organisation forward.
  • Navigate the marketplace of analytics technologies and match organisational needs to Solutions capabilities.
  • Harness the power of your data to make better-informed decisions, accelerate and de-risk human capital initiatives and solve business challenges.
  • Define and operationalise the metrics that matter.
  • Understand the sentiment and needs of your workforce with employee listening services.
  • Enrich your internal people analytics with market data housed in our Human Capital Data Lake spanning labour, skills and compensation.
  • Use our market research to translate insights into informed active listening.

Why Deloitte?

Research-based perspective: Our flagship High-Impact People Analytics study and resulting maturity model offer a comprehensive lens through which to explore Capabilities strengths and deficiencies, understand which practices can influence progress and identify common challenges organisations face.

Comprehensive capabilities: Broad range of services to guide your analytics journey from strategy to design, implementation and beyond.

Experienced industry leaders: Best-in-class Human Capital Consulting practice brings global, cross-industry experience across all people domains as well as functional, technical and data science capabilities.

Meet you where you are: Assistance to advance to where you want and need to be, whether mature in people analytics capabilities or beginning your journey.

Extensive marketplace relationships: Partnerships and alliances with most of the large analytics technology vendors.

Get in touch:

Marc Solow

Leader | Human Capital Analytics and Insights Solutions

Are  you ready to recognise what’s relevant to you? Uncover the real Stories? Make informed decisions?

To harness the full force of what their people can do, organisations must continuously sense, analyse and act on challenges arising at the shifting intersection of work, the workforce and the workplace. This requires the ability to plan for multiple scenarios, quickly pivot and set new directions. Deloitte’s Insights2Action™ platform can help to reduce uncertainty and improve decision quality to support the outcomes critical for your business, your people and the wider communities where you live and work. Enabling you to sense trends to cut through the noise and focus on what matters, analyse what is relevant to your organisation by surfacing the real questions and act, making high-quality, informed decisions to guide your people and organisation forward. Discover how Insights2Action™ can serve your organisation.

Dig deeper: Insights2Action™

Get in touch:

David Mallon

Leader and Chief Analyst | Insights2Action™

2024 Global Human Capital Trends

What will it take for organisations—and humans—to thrive in a boundaryless world?


Reduce uncertainty and improve decision quality with Insights2Action™ —a new free platform from Deloitte.

To harness the full force of what their people can do, organisations must continuously sense, analyse and act on challenges at the shifting intersection of work, the workforce and the workplace. Insights2Action™ can equip you to guide your people and organisation forward.