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Welcome to Agentforce

Revolutionizing Customer and Employee Engagement

 

 

Empower Your Business with Agentforce 

Imagine a world where customer queries are resolved 24/7 based on trusted, real-time data. Where prospects are engaged autonomously, and meetings are seamlessly booked for sales reps. A world where your employees are supported by a personal sales coach, offering feedback and actionable steps to advance deals, all grounded in CRM data. Welcome to the transformative power of Agentforce.


What is Agentforce? 

Agentforce is an AI-powered platform designed to revolutionize how businesses engage with their customers and support their employees. By integrating Salesforce's Data Cloud, Agentforce provides a seamless foundation for Customer 360, enabling AI agents to operate with enhanced context and precision. This means more personalized, efficient, and proactive customer service solutions for your organization.


Why Partner with Deloitte? 

 

  • Leader in Digital Transformation: Our extensive experience in AI and Salesforce integration positions us as leaders in transforming business operations.
  • Tailored Solutions: We provide customized solutions that meet your unique business needs and challenges.
  • Unmatched Expertise: Our team is equipped to guide you through every step of your Agentforce journey, from planning to execution.​

 

Transform Your Operations 

Deloitte is your trusted partner in leveraging Agentforce to drive digital transformation. Our expertise in integrating this powerful platform with your existing systems ensures seamless adoption and maximizes return on investment. Contact us to learn more about how we can help you achieve your business goals.​

 

Why choose Agentforce? - Key benefits

 

  • Resolve Customer Queries 24/7: Leverage AI to handle customer inquiries round-the-clock, minimizing wait times and maximizing satisfaction.
  • Engage Prospects Autonomously: Automatically answer questions, handle objections, and book meetings, freeing up your sales team to focus on closing deals.
  • Support Your Team: Equip your employees with a personal sales coach that provides feedback and actionable steps, enhancing productivity and deal advancement.
  • Personalized Recommendations: Deliver tailored product suggestions through websites or WhatsApp, enhancing customer engagement.
  • Optimize Marketing Campaigns: Accelerate your marketing efforts from generating briefs to building customer journeys with precision and speed.

 

Addressing Your Pain Points

 

  • High Volume Inquiries: Streamline operations with Agentforce's ability to manage large volumes of customer interactions without compromising quality.
  • Lack of Personalized Experiences: Use real-time data to deliver experiences tailored to individual preferences and needs.
  • Data Privacy & Compliance: Ensure compliance with stringent regulations while maintaining data privacy and security.
  • Human-Agent Coordination: Enhance collaboration between automated systems and human agents for a seamless customer experience.

 

Agentforce webinars

Join the webinar to learn how Deloitte Digital and Salesforce enhanced productivity with an Agentforce Service Agent, covering service use cases, deployment strategies, and a demo of Service Cloud Agents.  

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In this webinar, join leaders from Salesforce and Deloitte Digital as they discuss how service organizations can leverage GenAI to transform customer and employee experiences.  

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Meet your automotive Agentforce. Join us for an introduction to Agentforce for the automotive industry, and learn how Salesforce is delivering automotive-specific AI with predictive, generative, and agent-based capabilities in the flow of work. 

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Experience Agentforce in Action & Next steps 

 

Join us for a demonstration to see firsthand how Agentforce can transform your business. Witness the power of conversational automation and advanced AI integration, enhancing customer experiences and driving operational efficiency. Next events with limited seats, click on your location and reserve your seat.


Next Steps

 

Contact us today to learn more about Agentforce and how it can empower your business. Let’s explore how this transformative technology can help you achieve your business goals and stay ahead in a competitive market. By choosing Agentforce and Deloitte, you're not just adopting a tool—you're investing in the future of your business. Discover the transformative power of AI and take the first step towards a smarter, more efficient enterprise.

Developing an effective data strategy for AI in CRM

Leverage the power of Salesforce