Eszter Lukács

Eszter is a Finance & Performance Director in the Consulting practice having 18 years of experience in the field of operational transformation with special focus on customer care, operational excellence and back-office operation.

Eszter has significant experience in managing large transactions in connection with strategy and/or technology transformation initiatives. Her key competencies include target operating model review, process transformation, cost efficiency, continuous improvement, RPA, process analytics and system implementation support.

Eszter has been specialized in the global business services and utilities sectors, she has valuable experience in business model transformation, establishment and operating model redesign.