The hospitality industry has faced challenges as a result of the COVID-19 pandemic. The industry is at a turning point and leaders need to focus on recovery for the future. Learn how leaders can navigate the changes.
The hospitality industry is facing enormous challenges as a result of the COVID-19 pandemic putting huge strains on both supply and demand. In the last 12 months, COVID-19 has continued to affect the industry with periods of lock-down, international and local restrictions on movement and a situation of emergency due to financial difficulties. Decreased revenues have led to uncertainty in the whole hospitality and travel ecosystem. The operational and financial challenges, coupled with the timing and speed of recovery dependent on vaccination rollouts and acceptance showcases a wary timeline and return to “normal”. The industry is at a turning point and leaders need to focus on recovery for the future.
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