Deloitte is excited to be the 5-star “Winning with Customers” pillar sponsor at the 2024 World Retail Congress. Throughout this year’s sponsorship, we will showcase unique insights into how organizations can adapt to shifting industry expectations and align their strategy, platform, people, and partners to data-driven experiences that win attention and loyalty.
Exploring the path to high performance
World Retail Congress (WRC) aims to bring together retail leaders to learn, network and develop strategies for the year ahead and beyond. The 2024 congress, to be hosted in Paris, is centered around the theme “High Performance Retail” which focuses on the traits needed to be truly world-class in today’s retail landscape.
Join us at the event to take away honest lessons from retail’s most inspiring voices and connect with global leaders defining the future of the industry.
Customer-centricity is anintegral requirement of anyhigh-performing retailer today. Deloitte will aim to put customerexperience at the heart of everyinteraction, and across everychannel to win and retainmarket share.
In collaboration with WRC and Deloitte Private, we delivered an original piece of research, launched at the Congress. The research is positioned under WRC's "High Performance" theme and focuses on winning with customers through data driven insights.
Deloitte programming at the WRC24
From Executive keynotes and industry panel discussions—all from Paris, explore some of today's key retail topics with our experts, who will provide insights around global forecasting to data-driven experiences.
Relive WRC23 event and program videos
Explore insights and conversations from Deloitte leaders while in 2023 World Retail Congress in Barcelona.