We can assist in the development of new, or enhancement of existing, emergency management capabilities. This includes amongst others:

Governance.

• Adequate governance models when faced with emergencies. The governance model should minimally cover roles and responsibilities, escalation procedures to alert internal (e.g. management) and external (e.g. emergency services and national authorities) stakeholders and representation in response teams (including those covered in governmental emergency plans).
• Adequate governance models for day–to-day management of the emergency management capability.

Risk identification and evaluation.

Risk assessments in order to identify and analyse key risk scenarios which need to be addressed.

Plans and procedures.

• For each key risk scenario, emergency response plans clearly describing the actions to be taken.
• Alignment of internal emergency plans with governmental multidisciplinary or monodisciplinary emergency plans and/or regulatory requirements specific to the organisation’s industry.

Communication.

• Clear and concise communication models (responsibilities, channels and protocols) to apply in case of an emergency.

Training and awareness.

• Training of relevant stakeholders involved within emergency management and awareness creation within the organisation.

Exercises.

• Simulations, tabletop exercises and/or full-scale exercises (with involvement of internal and external stakeholders) to test and evaluate your organisation’s preparedness in case of an emergency.

We can deploy experienced professionals to support your organisation during emergencies, particularly in the immediate aftermath of an emergency.

We can augment your response team to assist with data-gathering and reporting to manage the demands of responding to events in real-time.

Using our professional resources we can provide you with advice and assistance with post-crisis communications, including help in navigating traditional and social media to pre-empt or respond to major reputation threats. Click the right-hand side button for further information related to our services for Crisis Management.

Emergencies usually go paired with a disruption of normal operations. Although the key focus of emergency management is the safety and wellbeing of the stakeholders, organisations should try to limit the operational impact as much as possible in order to ensure a swift return to normal operations.

Striving for such organisational resilience is the general goal of Business Continuity Management. For further information related to our services for Business Continuity Management, please click on the right-hand side button.