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Maintain control over your IT & Digital Transformation Journey

Deloitte can help you manage risks and maintain control throughout the entire transformation or any specific element within, and increase your chances of success in bringing your organization to the next level.

Uncertainty and change are unavoidable, and so is the intensifying need to set oneself apart from the competition. More than 75% of our respondents in Deloitte’s market research said that digital is a key differentiator in their industry today. IT & Digital Transformation is thus an ambitious but necessary journey and forms the essential bridge between today’s business and the business of tomorrow.

By integrating data and technology into areas of a business, organizations can change how they operate and deliver value to customers, become more agile and responsive, improve operational efficiency, unlock new sources of revenue, enhance customer experiences, and gain competitive advantage. While investments are accelerating, return in the form of aspired benefits remains elusive. Understanding the different phases, aspects (technology, people, data, processes, etc.) and risks to consider, gives you a decisive advantage to maintain control throughout your organization’s transformation journey.

Upon defining the strategy, this should be structured into executable projects, programs and workstreams.

IT project portfolio management (IT PPM), enables organizations to realize the full value of their digital and IT transformation initiatives by offering:

  • A systematic approach for evaluating, selecting, and prioritizing projects in line with the (digital) strategy, goals and objectives.
  • Help with better deploying financial and human resources, managing risk, and maximizing return on investment.
  • A framework for managing (IT) projects simultaneously in a consistent, organized manner and overcome typical challenges of missed deadlines, overspending, and misaligned outcomes.

Our team works with organizations to set up and implement a project portfolio management process and governance, empowering them to manage risk and maintain a resilient project portfolio amidst ever-changing industries, business ecosystems and technology. In addition, we can help set up a roadmap of the prioritized projects and identify interdependencies, as well as enhance the overall project management activities.

A well-structured IT operating model and governance structure is critical to the success of IT and digital transformation initiatives.It equips organizations to tackle the challenges and opportunities of digital transformation while managing associated risks.

  • Having a mature governance structure with clear policies, procedures, roles, and decision-making processes is crucial for effective execution of digital initiatives. As digital transformation is not only an IT project, IT governance should also be an integral part of the company's overall governance structure.
  • An agile and responsive IT operating model is essential for quick and efficient changes that meet the evolving needs of the business. Moreover, optimizing the operating model is crucial for effective communication and collaboration between various departments and stakeholders to create a customer-centric experience.

We enable organizations to realize the full potential of their IT and digital initiatives by helping to improve their governance and IT operating model to deliver projects more efficiently and effectively, help drive (digital) business objectives, mitigate risks, ensure compliance, and maintain the stability and security of IT systems.

For IT and digital transformation activities to be successful, an organization must have a strong foundation of the following capabilities in place:

  • A workforce with technical skills, business knowledge, and experience with navigating organizations through significant changes.
  • The right technology. This can include a robust and secure infrastructure, data management systems, tools, applications, etc. to meet operational and customer needs, support collaboration, and enhance communication.
  • Data is the cornerstone of digital transformation, allowing organizations to create and measure value, provide valuable insights, monitor return on investment, and reprioritize initiatives if required.
  • Effective processes to ensure seamless integration of new technology, efficient operation, and continuous improvement.

Our team helps organizations assess their current capabilities, identify areas for improvement, and develop a customized roadmap to get the right capabilities in place. This enables you to optimize the relationships between people, processes and technology, and fully realize the benefits of IT and digital transformation efforts.

Effective delivery is a vital component of successful IT and digital transformation efforts. Agile delivery methods, in particular, provide organizations with a flexible and adaptive approach to delivering technology solutions. It enables them to prioritize key features and respond promptly to changing requirements.

Benefits of agile delivery include reduced risk, cost, and time savings. By dividing large projects into smaller tasks, organizations can focus on delivering incremental value, instead of waiting for an extensive project to be finished. Agile delivery also emphasizes collaboration and teamwork, bringing cross-functional teams together to work towards a common goal and ensuring the end-result meets the business needs.

By embracing agile methods, organizations can achieve their goals faster, at a lower cost, and with less risk. We can help improve the maturity of Software Development Life Cycle (SDLC) activities, enabling organizations to harness the power of agile delivery and drive digital transformation efforts forward.

Quality and assurance activities are essential elements to maintain control throughout IT & digital transformation efforts.By implementing a proactive quality assurance approach, you:

  • Can mitigate risk of not realizing objectives.
  • Identify and resolve issues early in the process, thus saving time and resources by avoiding extensive rework.
  • Ensure solutions function as intended and meet specifications, leading to increased customer satisfaction.
  • Build trust with stakeholders by demonstrating a commitment to delivering high-quality solutions that comply with company policies, industry standards, and regulatory requirements.

Our team works with organizations to help set up and improve internal control environments, provide internal audit support, as well as independent quality assurance for major IT and digital projects. In addition, our analytics-based tool can offer insights into the likely success of a specific project and how to improve chances of successful delivery.

Current Trends & Challenges in Digitalization

 

SAP S/4HANA

You’re ready to take the big step of embarking on an SAP S/4HANA implementation and unlock the potential of your business transformation. Yet deep down, you’re not sure. On one hand the benefits to the organization are clear. But what about the risk of delays, going over budget, or ending up with an implementation that doesn’t deliver?

Read more

 Sustainability

Sustainability in the context of IT and digital transformation can have significant business value for organizations. Sustainability practices touch on economic, ecological and social dimensions. These practices result in cost savings, increased efficiency, reduced carbon footprint, better working conditions and inclusion, improved supply chains, etc. Moreover, sustainable IT and digital practices increase trust among stakeholders, lead to greater market opportunities and a competitive edge.

Read more

 Artificial Intelligence & Robotics Process Automation (RPA)

By using AI algorithms, RPA, and machine learning, organizations can automate manual and repetitive tasks, improve decision-making, and gain valuable insights from large data sets. This accelerates digital transformation and leads to improved efficiency, customer experiences, and new business opportunities. Proper governance and risk management ensure that the organization’s RPA and AI systems are aligned with its business objectives and operate within legal and ethical boundaries.

Read more

 Cloud

Cloud technology has the potential to significantly accelerate IT and digital transformation. By leveraging the scalability, agility, and cost-effectiveness of cloud solutions, organizations can gain efficiency and quickly implement new technologies and services to drive innovation and meet changing business needs. However, it's important for organizations to manage the associated risks when migrating to the cloud, such as data security and privacy concerns, vendor lock-in, and operational disruption.

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