It can take up to ten years, cost millions of euros and generate countless amounts of data and documents to bring a new drug to market. Enterprise Content Management offers the strategies, processes and tools for life science companies to manage this content. Allowing them to reduce cost, ensure compliance and increase efficiency. Eventually this also means bringing a drug to market faster with less risk.
The life sciences and pharma industry is by nature a heavily regulated one. As these companies are becoming more data driven and are entering the digital business it becomes more complex to store, manage and use all of this content in a compliant way.
For example the management of product labels and related information is required to meet the regulatory requirements. Future industry trends like ‘Quality by Design’ and ‘Data Trending’ require a holistic view on all content related to products and processes.
Access and interpretation of this data and content is not easy. Regulated control can be even problematic. Deloitte’s ECM services for Life Sciences and Pharma combine industry knowledge with content management expertise to ensure companies are able to use the huge amount of data they generate and to capitalize this and use it as the value-adding asset it is.
Increase efficiency by automating content driven processes
Pharma and Life Sciences processes are often content driven and this content serves as a key part of their value chain. Increased productivity can be realised by automating these processes and offering tools that enable document collaboration, easy access, search and secure storage.
Document Management solutions
Allow for easy creation and editing of content in a collaborative setting through versioning and shared workspace.
Make content easily searchable which encourages knowledge sharing and avoids duplicate efforts.
Assure that information is accurate and recent (“the single version of the truth”): this is achieved by implementing review & approval processes which may include electronic signatures for regulatory purposes.
Deloitte has extensive experience in implementing these ECM solutions; in the design process we work with you to facilitate productivity & collaboration while keeping governance & compliance front and center.
Ensure compliance with regulated document management
We help our clients capitalise on existing intellectual property and reduce system boundaries in support of more streamlined processes along the business value chain. We use Regulated Document Management to adequately respond to the ever increasing regulatory requirements from the authorities and local, European or global regulatory agencies.
These regulatory requirements include:
Records management: documents need to be kept for a certain amount of time before they can or must be destroyed
Discovery: both during the normal product lifecycle and in exceptional cases like law suites, your company may be asked to produce certain information; if not done right, this could lead to significant costs for your company including the cost of having to go through 1000s of documents, the possible penalties linked to producing too much or too little information and the damage this could do to your brand
Content Management Systems can track & manage all your company’s content (both digital and in paper form) to actively reduce your company’s risk.
Maximize your information assets with Knowledge Management
To drive innovation and collaboration in this knowledge-driven industry it is crucial that you are able to access & share content and expertise across your internal and external network. This will foster innovation and maximize the return on your intellectual capital. The Deloitte ECM practice combines technology with processes and a culture and change approach to grow towards effective knowledge management.
Collaboration with partner organizations
Besides security and compliance to regulators we can help to offer secure collaboration platforms to easily work together with your partners like CMOs and CLOs. Through detailed authorization models access can be given (and restricted) to specific parts of your content management system without compromising your Intellectual Property or competitive edge.
Interested? Get in touch, we'll be happy to discuss with you how we can help you solve your business problems.
Jens has over 13 years of experience in supporting customers to move towards a more digital way of working with Digital Content Services (DCS) and ERP (SAP) Transformations. He has built is expertise in content management (ECM) and process digitalization specifically focusing on OpenText as an enabling technology to digitalize and embed unstructured information into business processes. Jens has delivered a broad range of projects for clients going from advisory topics such as Digital and ECM Strategy, Functional Analysis, Knowledge Management, Digital Roadmaps... as well as implementation projects and enterprise wide ECM programs to digitize document flows, upgrade document management systems, integrate ECM with ERP & CRM systems (SAP, SalesForce.com, SuccessFactors) and other leading applications. Leveraging his expertise in digitalization and business transformation Jens is taking up program management roles on large SAP S/4 HANA enabled business transformation programs primarily in the Consumer and Energy, Resources and Industrials industries. Today Jens is the Deloitte North South Europe alliance leader for OpenText.
Sara has over 10 years of experience within Digital Content Services (DCS). She supports customers moving towards digital way of working through her extensive knowledge about Enterprise Information Management. She has a broad expertise with Document Management solutions, mainly with Microsoft and OpenText technology solutions integrated with SAP, this across all industries and with a focus on HR domain combined within Products/consumer and Life Science & Health Care industry. Sara has built up experience both as functional and technical profile during her projects and is now part of the management team of Deloitte Digital Content Services, which is part of the SAP Consulting offering and the OpenText Center of Excellence within EMEA. In this role she has a focus on the Digital Personnel File solutions, DCS Talent and DCS Advisory services.