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The Cockpit – Deloitte’s EU Digital Studio goes online

Book your next ‘flight’ to our webinar series

The Cockpit - Deloitte’s EU Digital Studio is a physical space created to inspire, demonstrate and ideate about the future. It is located at the heart of Brussels’ EU Quarter - a stone’s throw from the European Institutions. Our Cockpit’s maiden voyage was originally planned in April to coincide with the scheduled opening of the space; unfortunately due to the COVID-19 outbreak our ‘flights’ are currently grounded. This means that for now, we’ll be going digital.

Past flights


DL3004 - DESTINATION: Virtual work is here to stay
Thursday, 30 April 2020 | 9:00 - 10:00 (CEST)

COVID-19 is taking the world by surprise, and virtual work has become the new normal. Organisations that are able to adapt themselves quickly to the new normal will come out stronger. Leaders that take rational decisions with a human heart, that stay loyal to their core values, and don’t destroy their future business model while managing the crisis, will shape the foundations of the future success of their purpose-driven organizations. Join us on a virtual flight with Nathalie Vandaele, Deloitte’s Human Capital and EU HR Centre of Excellence Leader and Tom Verstraete, Deloitte’s Human Capital Specialist Leader on the pilot seats, to explore our work and debate.


DL0705 - DESTINATION: Designing organisations for adaptability
Thursday, 7 May 2020 | 9:00 - 10:00 (CEST)

The Adaptable Organisation is a fundamental shift in operating and management philosophy that enables large-scale global organisations to operate with a start-up mindset and drive modern people practices that enable enterprise agility through empowered networks of teams. Join us on a virtual flight with Yves Van Durme, Deloitte’s Global Organisation Transformation Leader on the pilot seat, to explore and debate.


DL1405 - DESTINATION: Plan for securing your platforms: Formalise your security plans according to DG DIGIT’s ITSRM2 methodology
Thursday, 14 May 2020 | 9:00 - 10:00 (CEST)

Join us on a virtual flight with Deloitte EU Services Cyber experts Thor Henningsson and Ahmed Maaloul on the pilot seats, to explore and debate.


DL2805 - DESTINATION: Crisis response through (smart) cities
Thursday, 28 May 2020 | 9:00 - 10:00 (CEST)

Tackling crises such as the COVID-19 pandemic is a task that requires coordination of different levels of government, regional and international cooperation. Deloitte has been working and collaborating with public authorities, including cities in different EU Member States offering different solutions such as CitySynergy that improves the response in the local level. Join us on a virtual flight with Miguel Eiras Antunes, our Global & EU Smart Cities leader on the pilot seat, to explore how cities tackle COVID-19 and debate.


DL0406 - DESTINATION: Cloud native: Pushing agile delivery of innovative solutions
Thursday, 4 June 2020 | 9:00 - 10:00 (CEST)

Join us on a virtual flight with Bram De Schouwer, our EU Cloud Engineering leader on the pilot seat, to explore and debate.


DL1106 - DESTINATION: GLAT - Going live apart, but together
Thursday, 11 June 2020 | 9:00 - 10:00 (CEST)

Join us on a virtual flight with Guy Bulteel, leader in our SAP Process Excellence team on the pilot seat, to explore and debate. 


DL1806 - DESTINATION: RegExplorer - a Future of Regulation Asset
Thursday, 18 June 2020 | 9:00 - 10:00 (CEST)

Join us on a virtual flight with our RegExplorer leader for the EU, Hans Verheggen and his team on the pilot seat, to explore and debate.


DL2506 - DESTINATION: Demonstrating the value of Artificial Intelligence at the European Commission
Thursday, 25 June 2020 | 9:00 - 10:00 (CEST)

In a world where tremendous amounts of data are generated every millisecond, Artificial Intelligence (AI) is becoming a global priority topic. The European Commission has re-emphasized its goal to promote the development and uptake of trustworthy AI across the EU. In this context, this virtual Cockpit aims to showcasing some recent achievements in various DG’s and agencies of the Commission in using AI as well as typical approaches to guide the Commission in leveraging AI. Join us on a virtual flight with Andrew Pease, our lead in advanced analytics and data science and his team on the pilot seats, to explore and debate.


DL0207 - DESTINATION: Europe needs designers. Here's why
Thursday, 2 July 2020 | 9:00 - 10:00 (CEST)

Greece recently appointed a country chief creative officer; the UK Ministry of Justice has a dedicated team of 30 service designers. What's going on here? As designers leave the artist's studio to find themselves in surprising places, we want to show you the benefits of embedding design thinking in your organisation, to solve your most complex and pressing problems. We'll showcase how we've helped the European Commission improve its online dispute case-management system, design its Citizen Portal, and more -and how this methodology can in turn help you.

Join us on a virtual flight with Philippe Delhez, leader in our Customer Strategy & Applied Design practice and his team on the pilot seats, to explore and debate.


DL0810 - DESTINATION: Enterprise Architecture – flying between business and IT
Thursday, 8 October 2020 | 9:00 - 10:00 (CEST)

Many organisations experience difficulties in aligning business and IT, taking into account regulations, strategic goals and drivers, existing technology landscapes, etc. This often results in a broad portfolio of projects that may be incoherent and without clear prioritisation. Therefore, it is difficult for the people steering the organisation to decide where to invest their money first. Deloitte has supported many organisations in setting up enterprise architecture as a vehicle to tackle these concerns. Join us on a virtual flight with the Belgian public sector technology leader Wesley Bille and his team to explore the possibilities of enterprise architecture and how it has been used in the context of the Single Digital Gateway in Belgium.


DL1510 - DESTINATION: Have you ever heard of phygital? Discover how it can improve your visitor experience
Thursday, 15 October 2020 | 9:00 - 10:00 (CEST)

Phygital brings together digital and human interactions, defined simply as “the use of digital technologies to enhance the human experience on-site”. Whether it's our mobile, computer or an information screen, digital devices and technologies are ubiquitous every day. In this context, we want to show you the benefits of leveraging digital technologies to improve the experience a visitor can have at your physical premises. We'll show you how some of our projects have helped actors in different sectors to do exactly this, and in turn discuss how your specific phygital challenges can be addressed.


DL2210 - DESTINATION: Working side by side with robots – Robotic Process Automation
Thursday, 22 October 2020 | 9:00 - 10:00 (CEST)

Robotic Process Automation (RPA), part of the Robotic and Intelligent Automation toolset, is a disruptive technology that allows organizations to automate business processes in a controlled, flexible and scalable way. A robot in the RPA context is a software application that is able to interact with applications and data sources through front-end interfaces and in the existing IT landscape, as a human user would do.

Having to focus on what can be mundane and repetitive business processes may lead to reduced employee engagement and the workforce acting like robots, not putting their human skills and expertise to their best use. RPA aims to take the robot out of the human and let humans be humans again, by replacing repetitive tasks with value added activities. Especially in these COVID times, forward looking and connection with the team becomes even more important, while still managing to process the increased workload it can bring.

In this session, we want to provide you with an insight into Robotic and Intelligent Automation, with a specific zoom on RPA and to show you how this can be applied to your business. We’ll provide an overview of the technology as well as showcase some of the work we’ve been doing in the Ireland Public Sector with Philip McGrath (Public Service Innovation Policy Lead) as a guest speaker.


DL1211 - DESTINATION: Is your EU programme getting lost? – Delivering on budget, time and scope
Thursday, 12 November 2020 | 9:00 - 10:00 (CEST)

There is a common agreement that many large and complex transformation programs fail to deliver on budget, time and/or scope. Many of these causes of failure are preventable. Our phased and proven approach focuses on five key dimensions of investigation and redirection, ensuring a sustainable recovery. Join us on a virtual flight with Nicolas Georlette and his team to find out more.


DL1911 - DESTINATION: Drowning in data, but thirsty for insights? Master the flow with Data Governance
Thursday, 19 November 2020 | 9:00 - 10:00 (CEST)

Today’s explosion of data — and the goal of data-driven insights — only creates strategic and operational value when properly governed. Developing an effective data governance program is essential to harness data potential and to minimize risks associated with poor data quality, inefficient data management and siloed analytics. Appropriate data governance is essential towards generating quality insights and driving operational excellence. Join us in this Digital Cockpit to better understand how Deloitte has helped to develop and apply data governance within the European Institutions.


DL2611 - DESTINATION: The future-proof workforce: A competency-based approach
Thursday, 26 November 2020 | 9:00 - 10:00 (CEST)

Unlocking the power of Talent: Deloitte has been working and collaborating with various EU Institutions, Bodies and Agencies to support them in building a future-proof workforce through effective competency-based management and strategic workforce planning. Join this virtual flight to learn more! 


DL0312 - DESTINATION: What does Africa think? - Discussing the pathway towards the emergence of an African business model with African CEOs
Thursday, 3 December 2020 | 09:00 - 10:00 (CEST)

What are the determinants of resilience and success in Africa? What are the critical success factors on the continent and what is behind the success and growth of major national, regional and pan-African stakeholders in sectors such as retail, industry and financial services?

Our second and latest Africa CEO Survey came at an unusual time, shaped by a year of political transition in several countries and the unprecedented health crisis we continue to face. Like in the past, we gathered opinions and feedback from African CEOs with a wide range of geographic and professional backgrounds in order to form the most accurate picture of the diverse realities and conditions present in Africa today. We focused on six areas which we feel encompass all of the issues, opportunities and challenges African private sector stakeholders face, i.e., strategy, governance, financing, innovation, impact and talent.

Join us on this virtual flight to explore and debate the findings of our work and the features of the “African business model” which our recent survey broadly outlines.


DL1012 - DESTINATION: Enterprise Architecture – flying between business and IT
Thursday, 10 December 2020 | 09:00 - 10:00 (CEST)

Many organisations experience difficulties in aligning business and IT, taking into account regulations, strategic goals and drivers, existing technology landscapes, etc. This often results in a broad portfolio of projects that may be incoherent and without clear prioritisation. Therefore, it is difficult for the people steering the organisation to decide where to invest their money first. Deloitte has supported many organisations in setting up enterprise architecture as a vehicle to tackle these concerns. Join us on a virtual flight with the Belgian public sector technology leader Wesley Bille and his team to explore the possibilities of enterprise architecture and how it has been used in the context of the Single Digital Gateway in Belgium. 


DL2101 - DESTINATION: The Future of Public Employment Services
Thursday, 21 January 2021 | 09:00 - 10:00 (CEST)

Public Employment Services (PES) across the world operate in an ever-changing environment, and even more so due to the outbreak of COVID-19. Customers of PES are becoming more heterogeneous, adopting new digital communication channels and in need of a support that reflects their individual career path. As a result, PES at national level faces the challenge to develop digital solutions and integrate them in their service delivery models. In the same context, the potential of digital portals at EU level could be further explored.

Deloitte has worked closely with Public Employment Services across the world to design, implement and run technical solutions that enhance the matching process for employees and customers of PES. Join us on a virtual flight with our experts from Deloitte Canada and Deloitte Denmark to learn more about two examples, illustrating the potential of technology to facilitate labour market transitions at national and EU level. Our Canadian colleagues are going to introduce the elements of an innovative matching platform, while our Danish colleagues are going to present a logarithm, helping to provide tailored support to PES clients in Sweden.


DL2801 - DESTINATION: International data transfers – What is the issue? Why should we care?
Thursday, 28 January 2021 | 09:00 - 10:00 (CEST)

Managing efficiently cross-border data transfers has become a hot topic of the “business transformation” agenda for the majority of international organisations today. The transfer of data outside of the EU territory is regarded by businesses as a “must have” in view of the plenty of advantages that result from the use of centralised and global on-line tools used for optimising data management and storage. We live in a globalised world and EU-based organisations are moving data overseas as a consequence. The Covid-19 pandemic has even accentuated this trend; tele-working, social media and on-line shops make even more urgent the need to share more data and more intensively, through virtual cross-border networks. 

In tandem, regulatory expectations about whether and how much data can move outside of the EU territory have evolved fast. Recently, the European Data Protection Board (EDPS) issued a new strategy regarding how EU institutions should organise cross-border data transfers. In parallel, legal instruments that were up to now regarded as “adequate” to secure data transfers outside of the EEA have been challenged [and brought to invalidation (Privacy Shield) or weakened (Standard Contractual Clauses)].

Our virtual flight will provide updates on the latest EU policy and regulatory developments on the topic of international data transfers, explaining why those are (also) relevant to the EU institutions. Through a “helicopter” view over the EDPS strategy, the session will discuss how translating the “to do’s” of the strategy into a practical roadmap that will help your institution control better data flows and mitigate potential regulatory and business risks. Thirdly, leveraging on examples from the private sector, Deloitte will propose the key elements on how designing a ‘Transfer Risk Assessment’ approach that can serve as a compass for prioritizing data transfers and help (you) build an effective “business plan” on the topic. 


DL0402 - DESTINATION: How to make Mobility as a Service a sustainable business model?
Thursday, 4 February 2021 | 09:00 - 10:00 (CEST)

The new Sustainable & Smart Mobility Strategy will create an irreversible shift to zero-emission mobility. American streaming services like Netflix and HBO have fundamentally changed the way people search for, consume, and pay for media content. And what if their business models were applied to urban transportation how might that change the way European city dwellers get around? How Europe can pave the way to shape the mobility of the future? Deloitte has been working on the next revolution in mobility: mobility as a service (MaaS). Join us in this virtual flight to explore how Mobility as a service can support to deliver.


DL1102 - DESTINATION: The future of cities - Urban Future with a Purpose
Thursday, 11 February 2021 | 09:00 - 10:00 (CEST)

Following the statement of by President von der Leyen at the kick-off “Urban Future with a Purpose” conference, “cities have to be involved. They can offer projects that meet our European goals of the green and digital transition. Cities must contribute. Because the city is where all the challenges are coming together”.

Cities will pave the way to climate neutrality and the European Green Deal will remain at its core. It is hard to imagine how the EU is going to become carbon neutral: how do we envision the future of cities by 2030? How innovation can drive urban resilience, sustainability, and citizen well-being? In the pandemic era, ensuring a healthy, safe, and prosperous future for cities has been a burning imperative not only as municipalities’ leaders but also as citizens, as family members or as business people. We all live together and share similar concerns.

Join us in this virtual flight to learn more about the recently innovative studies that Deloitte is working on.


DL1504 - DESTINATION: How does cloud reinvent EU services?
Thursday, 15 April 2021 | 09:00 - 10:00 (CEST)

Imagine you could create and launch new services five times quicker and expand in weeks, not months. How about responding immediately to urgent crises such as COVID-19 with new agile digital solutions? Cloud is transforming businesses rapidly including in policy making and regulatory process by its flexibility, agility and innovation. This Cockpit session will inspire you with the power of the cloud, not from a technology perspective but from a business dimension. Join us on April 15th for an interactive session.

Your essential tools for managing change in a digital world

The rate of change is accelerating and organisations today face unprecedented internal and external challenges which requires them to transform the way they do business. Large scale transformations are however complex and lengthy journeys, involving many stakeholders and risks.

While large scale transformations are complex and lengthy journeys, change does not happen in isolation. People are the key agents of transformations. How you engage them into the journey is a crucial step in the change process.


DL2204 - DESTINATION: Strategic tools to prepare your transformation
Thursday, 22 April 2021 | 09:00 - 10:00 (CEST)

Join our upcoming flight to learn more on how to define your change management strategy. We will dive into our tailor-made solutions that will help you define your purpose and design for impact.


DL0605 - DESTINATION: Operational tools to make your transformation happen
Thursday, 06 May 2021 | 09:00 - 10:00 (CEST)

Join our upcoming flight to learn more on how to execute your change management strategy. We will dive into our tailor-made solutions that will help you design for impact, develop capabilities and drive through performance.


DL1706 - DESTINATION: The heart of the enterprise - Strategy engineered & core revivals
Thursday, 17 June 2021 | 09:00 - 10:00 (CEST)

Join us for an interactive Cockpit session and deep dive on this year's Deloitte
Technology Trends
 linked to the “heart of the enterprise”; strategy engineered & core revival.

In a world where technology has emerged as a key enabler for business transformation, technology has become integral part of the corporate strategy. With strategy engineered learn how you can organise to reap the value of tech-enabled strategies.

Core revival is about pioneering IT leaders, embracing new approaches, technologies, and business cases to revitalise core assets. It’s more strategically important than ever to have your legacy core systems support the agility, innovation and new modes of working to fuel the digital potential of your organisation.


DL2406 - DESTINATION: Future beyond Covid: The Voice of the European Workforce
Thursday, 24 June 2021 | 09:00 - 10:00 (CEST)

In Europe and around the world, the labour market was already facing disruptive changes before 2020. A shrinking workforce, the impact of digitalisation and automation, and shifts in skills needed were already at the centre of European policymakers’ attention. The COVID-19 pandemic led to faster adaptation to new ways of working and propelled existing trends forward. But what does this mean for European policymakers? We believe that better understanding the views of the European workforce is a key enabler of sustainable policy-making and a precondition for the effective implementation of ambitious actions, such as the one set out in the European Pillar of Social Rights Action Plan. 

Seeking answers to important questions, Deloitte’s European Workforce Survey 2020 gathered the attitudes, concerns, and policy preferences of over 10,000 employees in order to bridge the gap between policymakers and EU citizens. Embark with us on a journey to explore and to discuss the findings of our workforce research!

In an interactive discussion, we will address key questions and shed light on differences across workforce groups: Are Europeans positive or negative about their professional future? What work-related long-lasting changes do they expect? What support from policymakers would they prefer?

We will then open the floor for discussion around challenges and opportunities for policymakers facing this unprecedented shift in the world of work.


DL0107 - DESTINATION: Reinventing IT with Low Code
Thursday, 1 July 2021 | 09:00 - 10:00 (CEST)

Digital transformation has never been so crucial, but expected results often fail to materialise. Growing backlogs and technical debt, costly and scarce resources constraints, lengthy development and implementation cycles and difficulty in responding to rapid growth in data, integration and technology platforms are common reasons for failure.

In this Cockpit session, we will present Low-Code and how it is reinventing technology development and tackling digital transformation challenges. We’ll provide an overview of the technology and showcase use cases where Low-Code was used to build engaging citizen self-service apps, massively improve efficiency, and escape legacy debt.

Join us on a virtual flight with our Low-Code team on the pilot seat to explore and debate.


DL1507 - DESTINATION: Moving forward with the implementation of the new EU Accounting Rule 11 on Financial Instruments
Thursday, 15 July 2021 | 09:00 - 10:00 (CEST)

Effective implementation is critical to the success of the new EU Accounting Rule 11 on Financial Instruments (based on IPSAS 41). As an EU accounting and finance professional, you have an important role to play in making this project a success. In an interactive discussion, we will address key questions and shed light on the main impacts of the transition to the new standard. Join us for a Cockpit session with our IPSAS experts to explore what is changing and embark with us on this journey.


DL1609 - DESTINATION: Bringing EU insights to life: Visualising dashboard success
Thursday, 16 September 2021 | 09:00 - 10:00 (CEST)

A picture is worth a thousand words. Interactive data visualization is helping the European Institutions to reach key strategic objectives, including:

  • Bringing increased transparency to the general public
  • Taking better decisions during the pandemic
  • Steering the political agenda on sustainability
  • Streamlining the internal efficiency of the organization.

Today’s explosion of data — combined the organizational goal of becoming data driven — is making data visualization even more essential than before. Join us in this Cockpit session to better understand how Deloitte has helped to develop and drive data visualisation within the European Institutions.


DL2309 - DESTINATION: Making IT fit for better EU law-making and implementation
Thursday, 23 September 2021 | 09:00 - 10:00 (CEST)

In 2019, the European Commission spent half a billion euros in ICT. Worldwide IT spending is projected to almost €4 trillion in 2021, an increase of 4% from 2020, according to the latest forecast by Gartner, Inc.

In this Cockpit session, we will present the drivers for change and how EU organisations can tackle IT transformation challenges. We’ll provide an overview of the approaches and accelerators at hand and showcase use cases where transformations improved the efficiency of business, law-making and implementation for the EU.

Join us and bring your challenges on board, learn more on how to connect your policy objectives with your IT landscape, while making the most out of allocated resources.


DL3009 - DESTINATION: Reimagine Resilience for your Organisation
Thursday, 30 September 2021 | 09:00 - 10:00 (CEST)

Unforeseen disruptions can occur suddenly, and at all levels of the European Commission. The coronavirus crisis has underlined the need for the European Union (EU) to devote greater efforts to anticipatory governance, and to attempt to strengthen its resilience in the face of risks from both foreseeable and unforeseeable events. Covid-19 has exposed weaknesses and highlighted the added value of a coordinated EU crisis management response. The pandemic has demonstrated that there is a need for the EU to improve its capacity to respond to crises and build resilience to future shocks.

In this cockpit session, we will explore the meaning of resilience and how to develop the capabilities to plan and respond to disruptions to the organisation. We will showcase how we’ve already helped European agencies draft and implement their business continuity programme.


DL0212 - DESTINATION: Business Architecture - The practice to help you simplify your core business operations
Thursday, 02 December 2021 | 09:00 - 10:00 (CET)

For stakeholders within large and complex institutions, it is often a challenge to have a clear view of all the organizational and technological transformations happening. Furthermore, it is difficult to see how value is best delivered, and how capabilities are built and best utilized. The Business Architecture Practice offers a custom based approach and methodology to guide you through the entire journey of a business’s core operations.

Business Architecture provides the much required clarity and insights to effectively manage an organisation. The practice draws on many ideas from different walks of business management, organisational change and engineering to weave a common thread that a sustainable business is all about the value it brings to its stakeholders.

In this cockpit session, we will explore the foundations of a good Business Architecture Practice. We will see how you can bring a comprehensive view to your business stakeholders, how you can collaboratively build capabilities, and how you can organize your operations between Business Units more efficiently.


DL0912 - DESTINATION: Citizen experience and business management with ServiceNow
Thursday, 09 December 2021 | 11:00 - 12:30 (CET)

The interaction with citizens, Member States and inter-institutionally is a critical factor in how effective EU services can be offered. The underlying complexity should be invisible towards the end-user while fully transparent to various stakeholders. This way, the best possible service can be provided.

In this Cockpit session, we'll demonstrate how ServiceNow can offer a flexible and versatile platform that creates value from your initiatives and enables change faster across the organisation. We will also dive in its planning, prioritisation and work-tracking features.

Join us physically or connect with us virtually with ServiceNow and Deloitte on the pilot seats, to explore the possibilities and debate.


DL2209 - DESTINATION: Leveraging Graph technologies to get a 360° view on what matters to you
Thursday, 22 September 2022 | 09:00 - 10:00 (CEST)

Relationships are everywhere. They define the way we think and how we are building our society. Think about tracing COVID-19 contacts, identifying citizen relationships, detecting company fraud or linking regulatory documents. Those use cases are enabled by Graph technology which makes it easier to visualise information and to connect the different sources of available knowledge. On top of that, it brings new advanced analytics opportunities. Every question centered around connections can be answered using graph. Join us for physical session to discuss how Graph technology could be a solution to your needs.


DL0610 – DESTINATION: Making your daily work, work better for you and EU citizens
Thursday, 06 October 2022 | 11:00 - 13:30 (CEST)

Digitizing manual, simple or complex workflows spanning multiple domains is key to cutting into the red tape and unlocking new productivity gains. We propose a ServiceNow dedicated Cockpit session to demonstrate how this application contributes to efficiency improvements and next generation experiences for employees and citizens. A flexible and versatile platform that transforms your initiatives into value through faster and simpler guided modernization.

Join us physically with ServiceNow and Deloitte on the pilot seats, to explore the possibilities and debate.

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