Governments worldwide, across levels, are strategically combining a diverse range of tools and strategies to enhance their delivery capacity. This report identifies nine trends where governments are addressing delivery challenges as they strive to bridge the chasm between lofty ambitions and the stark reality of limitations in governmental capacity.
Enhancing processes, breaking down silos, and leveraging technology play a key role as governments aim to improve speed, effectiveness, and efficiency.
Delivering on lower cost, higher-value government
Faced with rising budget pressures from slowing tax revenues, increasing healthcare costs, and mounting debt interest payments, governments are transforming the economics of mission delivery to achieve greater efficiencies and enhanced value.
Government leaders seem to recognise AI's potential, but scaling it can include unique strategies, workforce training, and balancing costs against public benefits.
Governments can reduce red tape and enhance efficiency through continuous process improvement, workforce training, stakeholder engagement, and leveraging digital tools.
Government agencies may struggle to meet rising expectations, balancing digital and physical services. Many may resist digital-first transitions due to the human element. Recognising the need for positive interactions, leaders can consider investing in measuring and improving citizen experiences.
Governments are nurturing partnerships and building resilience to become more agile and responsive, equipped to tackle the multifaceted challenges of our modern world.
Delivering future-ready infrastructure on time and on budget
Despite being a foundation of modern life, infrastructure projects often exceed their budgets, timelines, and fail to meet evolving needs. Forward-thinking leaders are adopting new technologies and processes to help optimise every stage of development.
Focused investments in infrastructure and policies can help with energy resilience and security amid rapidly growing global energy demand and energy alternatives.
Surging space innovations could include vast gains, but governments should capture the opportunity by helping small innovations grow and reducing risks of worsening issues, like space debris.