Digitisation is not a choice, it is a necessity
Providing Terumo Interventional Systems with a 360 view on customers, pricing & market trends
Deloitte has helped Terumo Interventional Systems digitising their business by launching a cutting-edge customer engagement platform leveraging Salesforce. The second phase is the next big step towards becoming a truly digital organization enabling best in class tender pricing and quoting platforms for their EMEA end-users.
Through the digitisation of their business, Terumo Interventional systems has now a 360 view on their customers, pricing & market trends enabling them to offer their customers the best value for the best price. Being it the efficient capturing of open tenders on the market, the detailed pricing guidance and analytics, or the automated and value driven approval process, this technology setup will significantly reduce the administrative burden allowing for more customer-facing time and enhance the collaboration between the different teams.
This value-driven project enabled Terumo's digital ambitions empowering the future of Terumo and the Med-tech industry in general.
Discover Terumo's testimonial video
In this post digital era, we embrace advanced technologies and tools that allow us to innovate and differentiate, empowering our teams and bringing unique solutions to our customers and patients.
Ghada Farah,
-Senior Vice President TIS EMEA - Terumo
It's all about putting the customer in the centre of everything we do.
Vincent Debusschere
- Partner Deloitte
