Corporate disputes of all types have increased since the COVID-19 pandemic. Whether from tensions over employment, consumer rights or tax, businesses are facing growing volumes of litigation on multiple fronts. At the same time, disputes are becoming more complex, time consuming and expensive – yet the appetite to litigate is higher than ever.
To find out why, Deloitte Legal conducted a large survey on dispute resolution, attracting responses from 568 companies around the world, with annual revenues ranging from US$100 million to above US$3 billion. Our goal was to discover which disputes have escalated, how companies are responding and what helps them reach a successful resolution.
The survey also investigated the widespread and growing influence of digital litigation tools, as well as how trust in the courts and other dispute resolution mechanisms has shifted.