Product
The Deloitte Whistleblower Service
Empowering voices, driving actionable insights
Confidentially receive, triage, action, resolve and report on disclosures of misconduct by utilising the Deloitte Whistleblower Service. We are a trusted and highly experienced team who specialise in empathetic call taking and anonymous reporting, backed by our secure platform, Conduct Watch.
About
The Deloitte Whistleblower Service is an all-in-one misconduct management service that helps to protect your people and your organisation by providing a seamless end-to-end whistleblowing solution. We are trusted by over 150 Clients, across a diverse range of industries.
Our Service operates as an intermediary between Reporters and your organisation. Reporters can speak up about serious misconduct in the workplace, whilst maintaining anonymity. Once the information is received, our team triages to your chosen internal contact or team.
Summary
The Deloitte Whistleblower Service is an all-in-one misconduct management service that helps to protect your people and your organisation by providing a seamless end-to-end whistleblowing solution. We are trusted by over 150 Clients, across a diverse range of industries.
Our Service operates as an intermediary between Reporters and your organisation. Reporters can speak up about serious misconduct in the workplace, whilst maintaining anonymity. Once the information is received, our team triages to your chosen internal contact or team.
Reporters can choose to remain anonymous when speaking up on wrongdoing should they wish to do so
Our Service can be configured to your desired scope, whether you are seeking a mechanism to receive disclosures pursuant to the Corporations Act, Public Interest Disclosures Act (PID Act) or whether you want to provide an expanded Speak Up type service encompassing all forms of workplace misconduct reporting.
Our team is industry leading and dedicated to the service with specialised training to handle all report types.
Our call takers are specialists in handling whistleblower calls in an empathetic manner and provide a skilled ear to your Reporters’ concerns, including any fear of reprisals or retaliation from which they need protection, while also seeking to obtain as much actionable information as possible.
We support multiple reporting channels in addition to phone, including website (available via URL and QR code), email and post. We sit between your organisation and your Reporters, allowing two-way communication, without compromising the Reporters’ anonymity. Utilising the Conduct Watch platform, our team can tailor a front-end website to your specifications, where reports can be made and consolidated for easy management and viewing by your organisation.
With global coverage, multilingual support, and Deloitte’s quality and excellence, The Deloitte Whistleblower Service is your trusted whistleblowing solution.
Key types of reports
We can receive reports from Employees, Contractors, Suppliers, Vendors, Family Members of the aforementioned groups, and additional groups based on your needs.
All disclosures including bullying, conflict of interest, bribery, fraud, corruption, abuse, harassment, improper conduct, theft, sexual harassment and other forms of unethical behaviour can be made to the service via confidential reporting channels.
We can also tailor the service and work with you to design a more customized reporting line for the reporting of:
• Psychosocial risks and safety (such as bullying and harassment/sexual harassment) in line with Respect @ Work requirements
• Modern Slavery
• Supplier Chain
Benefits
Enhanced trust and confidence to individually manage risks and combat regulatory and Governance, Risk and Compliance (GRC) concerns.
Fostering trust and confidence in your workforce to build a “Speak Up” culture, which leads to greater visibility of issues in your workplace.
Improved reporting efficiency to quickly address risks and disclosures.
An advanced case management system with reports and analytics for ease of trending and Board Reporting.
Support mitigation strategies to reduce exposure to risks.
Prioritisation of employee safety, wellbeing, and integrity.
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Features
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Specialised Team
The Deloitte Whistleblower Team are dedicated to the service and trained to take whistleblower matters. A specialised report taking team is necessary to underpin any whistleblowing solution.
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Reputation
Deloitte Whistleblower Service is an industry leading service, trusted by over 150 organisations, known for providing a premium and highly specialised experience to our clients and their Reporters.
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Secure
Industry-leading security and privacy standards protect your sensitive organisational and user data. SOC2 and ISO27001 certifications mean your data is safe and protected.
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Available 24/7
Conduct Watch is accessible 24/7, all year round, globally in multiple languages, and across a range of devices.
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Independent
Access to experienced and trusted forensic investigation specialists who can help you decide appropriate mitigation strategies to resolve difficult cases.
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Enhanced analytics
Real-time dashboards and analytics provide you with actionable end-to-end insights and cutting-edge reports via an advanced case management system.
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Anonymous reporting
Report via phone, web, email or mail with confidence that information shared is confidential and anonymous.
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Fully customisable
A tailored and unique experience through a single, integrated portal that can send customised feedback and case updates to Whistleblowers. It also has the flexibility to add modules to manage other compliance matters.
How it works?
01: Disclosure – Whistleblowers report incident(s), either anonymously or by name, via a range of reporting channels, including web, phone, email, or post.
02: Triage – A forensic Whistleblower Service specialist documents the confidential disclosure and prepares a report that clearly outlines the issues and can be used as the basis of a comprehensive investigation plan. Special care is taken to carefully review information and maintain the anonymity of the Reporters, where required. This ensures the information passed onto our Clients is compliant with relevant regulations and internal processes. Where necessary, matters may be escalated as per organisation requirements.
03: Assessment – Client authorised users are provided with access to Conduct Watch, a structured case management tool, allowing them to review, assess, and manage disclosures, including providing feedback to Whistleblowers during the review/investigation.
04: Resolution – Client takes any follow-up actions, providing confidential final feedback to the whistleblower. Client documents the outcome as case is closed.
Hear from our partner
Your employees are your best resource against the threats of wrongdoing. Empower them by providing a safe and reliable platform to speak up against misconduct, health and safety related concerns and reports of reprisals.
Hugh Mosley - Partner, Risk, Regulatory & Forensic
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Contact us
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