As the impact of COVID-19 spreads across Australia and globally, the resilience of social sector organisations will be tested, not only in terms of commercial sustainability, but in meeting the increase in demand for their services. The well-being of our communities, now and into the future, is dependent on social sector organisations surviving, and then thriving, as we rebuild the lucky country.
The nature of the impact of COVID-19 will change work practices and the relationships between service providers and their customers, revealing the fundamental importance of investing in virtual resources, technology, data and information, cyber security and behavioural changes. This change, whilst potentially overwhelming, has the potential to create a more sustainable operating model during this period of uncertainty and lay the foundation for increasing the impact of the social sector into the future.
In this article, we unpack insights from the Deloitte Global thought leadership piece, ‘Future of Work – Ways of Working to Sustain and Thrive in Uncertain Times’, and apply it to meet the immediate needs of the social sector during the COVID-19 pandemic. This piece focuses on three key areas:
Deloitte Australia’s Social Impact Consulting Practice supports social sector organisations, government agencies and businesses to deliver greater social impact aligned to their vision and mission. Our team is passionate about bringing the latest trends in strategy, technology and innovation from adjacent industries and global players to support social sector organisations to be ‘future fit’ in an increasingly complex, disrupted and competitive market.
Should you require any support during this period of uncertainty, please feel free to reach out to either Tharani Jegatheeswaran (Partner – Social Impact Consulting) or Les Hems (Director – Social Impact Consulting).